Joshua Dowell
Ventura,Ca
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Runner, Busser, Host
Ojai Valley Inn & Spa, The Oak
Ojai, CA
11.2022 - Current
- Went from Host->Busser->Food Runner/EXPO in under 2 years.
- Collaborate with servers to optimize guest dining experience.
- Respond quickly to customer concerns and escalated major issues to management.
- Offer insight into menu items to answer customer questions.
- Take initiative when I notice something needs to be done.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Observe tables to tend to guest needs and identify customer service opportunities.
- Maintain table settings by removing courses, replacing utensils and refilling beverages.
- Greet guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Maintain high standards of customer service during high-volume work shifts and fast-paced operations.
- Understands correct pacing of courses, while promptly pre-bussing a table.
- Studied Forbes standards and uses them in practice.
- Strong communication skills.
- Participate in ongoing training to enhance job skills and knowledge.
Education
Associate of Arts - Psychology
Ventura College
Ventura, CA06-2020
Skills
- Foodservice
- Bussing Tables
- Fine Dining
- Effective Multitasking
- Kitchen Communication
- Strong Work Ethic
- Teamwork and Collaboration
- Opening and Closing Procedures
- Safe Food Handling
Certification
- Food and safety
Timeline
Food Runner, Busser, Host
Ojai Valley Inn & Spa, The Oak
11.2022 - Current
Associate of Arts - Psychology
Ventura College
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