Summary

Overview

Work History

Education

Skills

Certification

Timeline

Joshua Dowell

Ventura,Ca

Summary

Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.

Overview

2

2

years of professional experience

1

1

Certification

Work History

Food Runner, Busser, Host

Ojai Valley Inn & Spa, The Oak

Ojai, CA

11.2022 - Current

Went from Host->Busser->Food Runner/EXPO in under 2 years.
Collaborate with servers to optimize guest dining experience.
Respond quickly to customer concerns and escalated major issues to management.
Offer insight into menu items to answer customer questions.
Take initiative when I notice something needs to be done.
Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
Observe tables to tend to guest needs and identify customer service opportunities.
Maintain table settings by removing courses, replacing utensils and refilling beverages.
Greet guests with friendliness and professionalism.
Effectively multitasked within fast-paced environment.
Maintain high standards of customer service during high-volume work shifts and fast-paced operations.
Understands correct pacing of courses, while promptly pre-bussing a table.
Studied Forbes standards and uses them in practice.
Strong communication skills.
Participate in ongoing training to enhance job skills and knowledge.

Education

Associate of Arts - Psychology

Ventura College

Ventura, CA

06-2020

Skills

Foodservice
Bussing Tables
Fine Dining
Effective Multitasking
Kitchen Communication

Strong Work Ethic
Teamwork and Collaboration
Opening and Closing Procedures
Safe Food Handling

Certification

Food and safety

Timeline

Food Runner, Busser, Host

Ojai Valley Inn & Spa, The Oak

11.2022 - Current

Associate of Arts - Psychology

Ventura College

Food and safety