Amun Pichon
New Orleans,LA
Summary
Entry-level Food Runner/Busser/Food Service Worker and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding Guest Approval Rating of 96.5% .
Overview
3
3
years of professional experience
3
3
Certificate
Work History
Food Runner/ Busser/Student Food Service Worker
Pigeon Caterers
04.2022 - Current
- Worked special events such as Weddings, Corporate Events and Social Events.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Event set up and break down in a timely manner according to company standards.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
Busser/Food Runner
12 Seasons Catering
03.2022 - Current
- Worked several events such as Bridal Showers, Corporate Events, Cookouts, Boils, and Social Gathering,
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
Education
High School Diploma -
Riverdale High School
New Orleans, LA05.2024
Skills
- Beverage Preparation
- Foodservice
- Table Setting
- Menu Memorization
- Safe Food Handling
- Supply Restocking
- Hospitality service expertise
- Strong Work Ethic
- ServSafe Certification
Accomplishments
- Achieved Employee of the Month by completing Food Service Worker Duties with accuracy and efficiency.
- Collaborated with team of 15 in the development of serving over 900 guests in 4 hour time frame.
- Received 5 Star Ratings from Guest Online Reviews.
- Graduate in May 2024 with Honors.
Certification
Safety Food Handlers Certificate
Customer Service Diploma
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food Runner/ Busser/Student Food Service Worker
Pigeon Caterers
04.2022 - Current
Busser/Food Runner
12 Seasons Catering
03.2022 - Current
High School Diploma -
Riverdale High School
Safety Food Handlers Certificate
Customer Service Diploma
Refrences
Chastity Brown (Food and Beverage Manager) (504)577-4655
Rahsaan Buggage (Owner) (504)919-7860
Refrences
Chastity Brown (Food and Beverage Manager) (504)577-4655
Rahsaan Buggage (Owner) (504)919-7860
Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
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