Exemplary leader with strong educational background and work experience. Commended for high level of proficiency in project implementation, leadership attributes, personnel development, and continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Equipment Maintenance Team Lead
The Boeing Company, BSC
North Charleston, SC
10.2022 - Current
Responsible for developing and maintaining relationships with business partners, stakeholders, peers, and direct reports.
Provide oversight and remove daily roadblocks to ensure successful completion of tasks through cross-functional planning, parts procurement, and project implementation.
Lead continuous improvement projects that generate cost savings, improves personnel, and defeats obsolescence.
Facilitate meetings with senior and executive leadership to report out on data trends, elevate concerns, and take on help needs.
Provide developmental guidance to teammates to assist in their progression toward their individual goals.
Ensure adherence to existing processes to remain predictable and sustainable.
Plant Facilities Maintenance Specialist
The Boeing Company, BSC
North Charleston, SC
06.2022 - 10.2022
Performed troubleshooting and repair on highly automated CNC equipment using Fanuc and Siemens systems.
Used PLC Ladder Logic, drawings, and blueprints to troubleshoot automated systems.
Developed and implemented training/tip sheets to provide technical guidance related to equipment.
Carried out innovation projects on both equipment and support functions to improve efficiency.
Maintenance Technician
Leadec Industrial Services, BSC
North Charleston, SC
07.2021 - 06.2022
Served as a contractor for Boeing South Carolina under the Production Equipment Maintenance (PEM) organization.
Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Oversaw preventive maintenance on electromechanical, pneumatic, and hydraulic systems to reach prescribed levels of operation.
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Contacted vendors to procure equipment and tools to meet organizational demands.
Maintained clear and safe workspace areas to meet OSHA standards.
Education
MBA - Business Administration
Charleston Southern University
Charleston, SC
05.2024
Associate of Applied Science - Industrial Maintenance Technology
West Virginia University At Parkersburg
Parkersburg, WV
05.2020
Bachelor of Science - Exercise Physiology
Belmont University
Nashville, TN
05.2018
Certification
NCCER Electrical and Instrumentation Technician
NCCER Industrial Mechanic
OSHA-10
American Red Cross CPR/First Aid
Timeline
Equipment Maintenance Team Lead
The Boeing Company, BSC
10.2022 - Current
Plant Facilities Maintenance Specialist
The Boeing Company, BSC
06.2022 - 10.2022
Maintenance Technician
Leadec Industrial Services, BSC
07.2021 - 06.2022
MBA - Business Administration
Charleston Southern University
Associate of Applied Science - Industrial Maintenance Technology
<ul>
<li>Performed preventive maintenance on industrial machinery and equipment.</li>
<li>Identified mechanical issues through visual inspection and testing of components.</li>
<li>Repaired or replaced malfunctioning parts, including motors, pumps, valves, seals, bearings.</li>
<li>Assign maintenance tasks and ensure compliance with quality standards</li>
<li>Operated hand tools to repair or replace defective parts.</li>
<li>Inspected moving parts for wear or damage on a regular basis to prevent breakdowns.</li>
<li>Dismantled defective machines and reassembled them after repairs were made.</li>
<li>Maintained records of all work performed in the form of written reports or computer logs.</li>
<li>Troubleshooted electrical control systems using schematics and other diagnostic tools.</li>
<li>Maintained a safe working environment by adhering to safety regulations and standards.</li>
<li>Reviewed schedules with the maintenance team before 5S audits</li>
<li>Conduct routine inspections of hoists and cranes for operational safety</li>
<li>Implemented solutions to prevent future problems</li>
<li>Key Equipment: Hytrol Conveyors, Automated See Grid Systems, Auto Store, Dematic Conveyors, Gorbel Hoists, and Coffin Hoists</li>
</ul> at AMENTUM<ul>
<li>Performed preventive maintenance on industrial machinery and equipment.</li>
<li>Identified mechanical issues through visual inspection and testing of components.</li>
<li>Repaired or replaced malfunctioning parts, including motors, pumps, valves, seals, bearings.</li>
<li>Assign maintenance tasks and ensure compliance with quality standards</li>
<li>Operated hand tools to repair or replace defective parts.</li>
<li>Inspected moving parts for wear or damage on a regular basis to prevent breakdowns.</li>
<li>Dismantled defective machines and reassembled them after repairs were made.</li>
<li>Maintained records of all work performed in the form of written reports or computer logs.</li>
<li>Troubleshooted electrical control systems using schematics and other diagnostic tools.</li>
<li>Maintained a safe working environment by adhering to safety regulations and standards.</li>
<li>Reviewed schedules with the maintenance team before 5S audits</li>
<li>Conduct routine inspections of hoists and cranes for operational safety</li>
<li>Implemented solutions to prevent future problems</li>
<li>Key Equipment: Hytrol Conveyors, Automated See Grid Systems, Auto Store, Dematic Conveyors, Gorbel Hoists, and Coffin Hoists</li>
</ul> at AMENTUM
<ul>
<li>Diagnose vehicles, liaise with service advisors and customers, and maintain or repair vehicles as necessary.</li>
<li>Diagnosed vehicle issues using advanced diagnostic tools and equipment.</li>
<li>Collaborated with team members to streamline service processes and improve efficiency.</li>
<li>Trained new mechanics on proper procedures and best practices for vehicle repairs.</li>
<li>Ensure the complete Express Lane remains clean, safe, and efficiently managed.</li>
<li>Lube Tech Team Lead, managing a team of five technicians, including training and scheduling.</li>
</ul> at Gillman Dodge<ul>
<li>Diagnose vehicles, liaise with service advisors and customers, and maintain or repair vehicles as necessary.</li>
<li>Diagnosed vehicle issues using advanced diagnostic tools and equipment.</li>
<li>Collaborated with team members to streamline service processes and improve efficiency.</li>
<li>Trained new mechanics on proper procedures and best practices for vehicle repairs.</li>
<li>Ensure the complete Express Lane remains clean, safe, and efficiently managed.</li>
<li>Lube Tech Team Lead, managing a team of five technicians, including training and scheduling.</li>
</ul> at Gillman Dodge
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD