Joshua Fai

Customer Service

• Transported inventory items to appropriate locations.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Kept storage areas organized, clean and secure to fully protect company assets.
• Packed items into appropriate containers for shipment.
• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
• Handled calls per day to address customer inquiries and concerns
• Handled calls per day to address customer inquiries and concerns
• Improved operations through consistent hard work and dedication
• Increased customer satisfaction by resolving issues

• Gave animals proper attention to promote secure environment in owner's absence.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Communicated professionally with pet owners via phone, email and text.
• Exercised animals regularly with walks and rigorous play activities.

• Operated skid steers, wheel loaders, forklifts and yard goats.
• Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
• Applied mulch to garden beds for protection against weeds and unwanted growth.

• Analyzed soil to measure pH, minerals, and organics to judge best fertilizer and amendments for maximum crop production.
• Operated tractors and self-propelled machinery to plow and fertilize soil.
• Operated farm equipment such as tractors and trucks with extreme care and precision.
• Gathered and disposed of worksite debris to remove safety hazards.
• Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
• Measured dimensions of finished pieces for conformance to specifications.
• Recognized and reported potential project challenges and assisted with solutions.
• Used radios and hand signals to coordinate communication between equipment operators and ground workers.

• Operated yard truck to move empty and loaded trailers safely throughout yard.
• Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
• Loaded trailers to support government regulations for volume, weight, and transportation safety.
• Informed supervisor and shipping lead about shipping concerns to avoid backups.
• Placed forklifts under units, pallets, and products for transportation to designated areas.