Joshua Fasoli
Southampton,MA
Summary
4+ years in customer service with 1+ years in labor and looking to find a challenging and rewarding career that is beneficial to the hardest working employee.
Overview
12
12
years of professional experience
Work History
Waitstaff
Maxs Tavern
04.2016 - Current
- Took food orders and relayed orders to kitchens
- Answered telephone calls and responded to inquiries.
- Made sure guest left happy
- Informed guests on the background of every entree
Manager/Waitstaff
Opa Opa Steakhouse & Brewery
09.2014 - 04.2016
- Trained upcoming employees
- Made sure guests were happy / relating to all guests
- Served tables
Retail/Cashier
Southampton Harley Davidson
09.2013 - 09.2014
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Used time efficiently when not serving customers, including studying inventory and folding clothes
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Laborer
Dunphy Landscaping
04.2013 - 09.2013
- Strong attention to detail
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Mowed lawns, designed mulch, created lawn structure
Education
Associate of Arts - Accounting/Business
Holyoke Community College
Holyoke Ma2015
Skills
- Self-motivated
- Highly competitive
- Customer service
- Works Efficiently
- Very personal, trustworthy
- Able to work in high stress situations
- Very dependable,loyal and a fast learner
- Microsoft, Excel skills
- Sellers mindset
Timeline
Waitstaff
Maxs Tavern
04.2016 - Current
Manager/Waitstaff
Opa Opa Steakhouse & Brewery
09.2014 - 04.2016
Retail/Cashier
Southampton Harley Davidson
09.2013 - 09.2014
Laborer
Dunphy Landscaping
04.2013 - 09.2013
Associate of Arts - Accounting/Business
Holyoke Community College
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