Joshua Ferris
Bradenton
Summary
With a proven track record at Mercedes Benz, I excel in engine repair and collaborative problem-solving, enhancing vehicle performance and customer satisfaction. My expertise spans from brake systems to computer diagnostics, achieving efficiency in multi-project management and continuous professional development. Working proficient and having knowledge of working as a flat rate technician.
Mechanical professional in maintenance and repair of diverse mechanical systems. Valued for reliability and ability to adapt to evolving work environments. Known for collaborative teamwork and results-driven approach, with strong skills in troubleshooting and preventive maintenance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Mechanic Technician
Mercedes Benz
03.2019 - Current
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
- Stayed current with industry advancements through regular participation in training programs and workshops, applying new techniques to improve job performance.
- Continually sought opportunities for professional growth by staying up-to-date on industry trends, attending conferences, and seeking certifications that expanded skill set.
- Optimized workflow within the shop by coordinating effectively with other technicians, sharing knowledge about specific vehicles or complex repairs as needed.
- Minimized warranty claims by executing proper installation procedures for all replacement parts according to manufacturer specifications.
- Kept detailed records of repairs and maintenance for reference in future work.
Mechanic Technician
Fit Automotive
11.2014 - 04.2018
- Performed after market installs such as truck lifts, lowering springs, installing aftermarket rims and mounting and balancing of tires.
- Performed engine and exhaust modifications.
- Resolved mechanical issues using both technical and manual skills.
- Performed electrical diagnosis and repairs
- Installed and wired electrical components such as light bars, aftermarket headlights, automatic running boards and tuners.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
- Analyzed vehicle data using advanced diagnostic equipment.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Mechanical Technician
Advance Race Technology
10.2012 - 10.2014
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Performed tuning and dynamometers services.
Mechanic Technician
Import Auto Pro's
05.2010 - 09.2012
- Performed engine tear down and rebuilds.
- Performed aftermarket installs such as turbochargers superchargers.
- Performed tuning and dynamometer services.
- Retained accurate records of purchases, titles and sales.
- Performed emissions tests according to standard procedures.
- Repaired and replaced worn and damaged components.
- Kept track of equipment maintenance schedules using computerized maintenance management systems.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Tire Technician
America's Tire Company
02.2006 - 05.2010
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
Lube Technician
Greenway Dodge Chrysler Jeep
01.2005 - 01.2006
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Education
No Degree - Mechanical Engineering/ Military Science
California State University, Fullerton
Fullerton, CAHigh School Diploma -
Timber Creek HighSchool
Orlando, FL01-2006
Skills
- Engine repair
- Brake systems
- Fuel injection systems
- Drivetrain repair
- Heating and air conditioning
- Suspension systems
- Automotive electronics
- Driveability diagnostics
- Computer diagnostics
- Hydraulic systems
- Maintenance scheduling
- Automatic transmissions
Accomplishments
- Collaborated with team of 24 technicians to repair vehicles that were brought to the dealership
- Resolved product issue through consumer testing.
Certification
Certificates in the following
- Engine Management
- Brake Control Systems - Diagnosis and Repair
- Safety introduction for high-voltage drive systems in motor vehicles
- Vans Diesel Engines OM654 and OM651 Basic
- Fundamentals of Noise, Vibration, and Harshness
- Technical Introduction to the M254 Engine
- Diagnostic Strategy 1
- Panoramic Roof Panel Installation
- 2022 EQS: Electrifying Luxury Technical
- Intermediate Electrical
- Basic Electrical
- S-Class (V223) Intelligent Drive
- S-Class (V223) MBUX 2020
- Car IT Security System
- BlueTEC-II Diesel - Emission Modification Program
- Retractable Hardtop and Fabric Top Systems
- SLR 722 & Roadster
- SLR Technical Update
- Assist Systems: Optical (Heads up display)
- Assist Systems: Parking
- Assist Systems: Night View Assist
- Dual Clutch Transmission - Design & Operation
- Dual Clutch Transmission in the SLS AMG
- Engine M152 in SLK55 AMG
- CLA-Class (C117) Technical Introduction
- M270 & M274 - 4 Cylinder Gasoline Engines
- 9-Speed Automatic Transmission
- Hybrid Drives, Part 4: The P2 Hybrid Drive
- E-Class (W213)
- Fundamentals of Automotive Engineering, Part 1&2A: Cars and Light Vans
- Fundamentals of Automotive Engineering, Part 1&2B: Cars, Trucks and Vans
- Access and Drive Authorization Systems
- Assist Systems: Radar
- Hybrid Drives
- On-Board Energy Management
- Alternative Drives 1 &2
- Fundamentals of Motor Vehicle Electricity Part 1&2
- C-Class (W205) Technical Introduction
- CLS (C218) Product Introduction
- Dynamic Handling Package: Design and Functions
- Restraint Systems: PRE-SAFE
- Automatic Transmission 7G-DCT
- SLS AMG (R197)
- M276 & M278 - Gasoline Engines
- Supplemental Restraint Systems SRS: Basic Principles
- Sliding Roof Systems
- Noise Diagnosis
- Central Locking Fundamentals
- Mercedes-Benz Intelligent Drive: Part 1&2
- Chassis Electrical - Energy Management
- Principles of Steering: Optimized & Electric
- Suspension and Damping Systems: AIR BODY CONTROL
- Suspension and damping systems, Part 2: Active Body Control
- ADAPTIVE BRAKE, Part 1&2
- All-wheel Drive Technology
- Climate Control
- Fundamentals for Electrical Systems, Part 1&2
- Vehicle Networking, Part 1&2
- Fundamentals of 4MATIC systems
- Repair Packages in the Warranty Process
- AKUBIS: Driver and passenger Airbag Replacement
- High Voltage Awareness
- Engine Management Basics
- AKUBIS - MOE Tires & more
- Tire Mounting and Road Force Balancing
Hvac certified
Certified in r134a and yzf1234yf
Timeline
Mechanic Technician
Mercedes Benz
03.2019 - Current
Mechanic Technician
Fit Automotive
11.2014 - 04.2018
Mechanical Technician
Advance Race Technology
10.2012 - 10.2014
Mechanic Technician
Import Auto Pro's
05.2010 - 09.2012
Tire Technician
America's Tire Company
02.2006 - 05.2010
Lube Technician
Greenway Dodge Chrysler Jeep
01.2005 - 01.2006
No Degree - Mechanical Engineering/ Military Science
California State University, Fullerton
High School Diploma -
Timber Creek HighSchool