Juan Chavez
Elmira,NY
Summary
With a proven track record at Fox Automotive, I excel in delivering high-quality automotive repairs and exceptional customer service. My expertise in diesel engine maintenance and my dedication to problem-solving have significantly boosted shop revenue and customer satisfaction. Adept at both technical and interpersonal skills, I ensure vehicles and client relations are maintained to the highest standard.
Overview
22
22
years of professional experience
Work History
Mechanic Technician
Rv Outlet
Kissimmee, Fl
09.2008 - 11.2024
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
- Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
- Performed troubleshooting, diagnosis, and repair of Type equipment.
- Identified mechanical problems and determined best solutions for correction.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Implemented preventive maintenance measures to decrease emergent issues.
- Utilized varied tools and equipment to test and troubleshoot mechanical systems.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Mechanic Technician
Fox Automotive
Miami, FL
12.2003 - 08.2007
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
- Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
- Reduced repair times by efficiently using specialized tools and equipment for each task, ensuring minimal downtime for customers.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
- Contributed to business growth by consistently delivering high-quality services that attracted repeat customers and positive referrals.
- Boosted shop revenue by upselling additional services when appropriate based on customer needs and vehicle conditions observed during inspections.
- Built strong relationships with clients through clear communication regarding repair needs, costs, and timelines, fostering trust between them and the service center.
Sales Associate
Partsmax
Miami, FL
08.2002 - 12.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
American High School
Miami, FL06.2004
Skills
- Diesel engine maintenance
- Fuel injection systems
- Brake systems
- Fluid exchanges
- Gasket replacement
- Engine repair
- Tire balancing
- Cooling system maintenance
- Drivetrain repair
- Heating and air conditioning
- Suspension systems
- Lighting systems
- Vehicle inspections
- Battery services
- Exhaust systems
- Steering systems
- Automotive electronics
- Driveability diagnostics
- Hydraulic systems
- Computer diagnostics
- Clutch repair
- Power steering repair
- Electrical systems
- Maintenance scheduling
- Emissions control
- Wheel alignment
- Tire rotation
- Ignition systems
- Differential repair
- Driveshaft repair
- Gearbox repair
- Turbocharger repair
- Chassis lubrication
- Hose replacement
- High-performance modifications
- Cylinder head repair
- Seal replacement
- Engine performance testing
- Automatic transmissions
- Four-wheel drive systems
- Valve adjustment
- U-joint repair
- Diagnostic expertise
- Starter repair
- Transmission repair
- Timing belt replacement
- Shock absorber repair
- Radiator repair
- Power tool operation
- Parts replacement
- Machine operation
- Quality inspection
- Safety protocols
- Mechanical troubleshooting
- Preventive Maintenance
- Diagnostic testing
- System diagnostics
- Hardworking and dedicated
- Customer service
- Team player
- Problem-solving
- Attention to detail
- Time management
- Brake servicing
- Maintenance and repairs
- Oil changes
- Problem-solving abilities
- Replacing parts
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mechanic Technician
Rv Outlet
09.2008 - 11.2024
Mechanic Technician
Fox Automotive
12.2003 - 08.2007
Sales Associate
Partsmax
08.2002 - 12.2003
High School Diploma -
American High School