Joshua Flasch
Waxhaw,North Carolina
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Food Truck Worker
Cousins Maine Lobster
Charlotte , NC
2022.04 - Current
- Greeted customers, answered menu questions and responded to complaints.
- Assisted food prep and assembly on line and served hundreds of customers each day.
- Accepted orders and packed food for takeout.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept truck compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained effective supply levels by monitoring and ordering food stock when needed.
Delivery Driver
Pizza Hut
Waxhaw , North Carolina
2020.06 - 2022.04
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Bachelor of Science - Marketing
2019.08 - Current
High School Diploma -
2001.05 -
Skills
Flexible and Adaptable
undefinedCertification
Servsafe Certified
Timeline
Food Truck Worker - Cousins Maine Lobster
2022.04 - Current
Delivery Driver - Pizza Hut
2020.06 - 2022.04
University of North Carolina At Charlotte - Bachelor of Science, Marketing
2019.08 - Current
Parkwood High School - High School Diploma,
2001.05 -
Servsafe Certified
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