Joshua Flores
Oswego,IL
Summary
Versatile and reliable, demonstrated through efficient cart maintenance at Fox Bend Golf Course and exceptional multitasking in Portillo's Hot Dogs' fast-paced kitchen. Excelled in fostering positive guest interactions and streamlining operations, showcasing strong problem-solving abilities and a team player mentality. Achieved significant improvements in productivity and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Ball/ Golf Cart Attendant
Fox Bend Golf Course
04.2024 - Current
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Used Picker cart to recover range balls.
Cook/Kitchen - Team Member
Portillo's Hot Dogs
02.2023 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Oswego High School
Oswego, ILSkills
- Team player mentality
- Cart maintenance
- Reliability and punctuality
- Safety awareness
- Positive Attitude
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Timeline
Ball/ Golf Cart Attendant
Fox Bend Golf Course
04.2024 - Current
Cook/Kitchen - Team Member
Portillo's Hot Dogs
02.2023 - 05.2023
Oswego High School
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