Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Fontanez

West Palm Beach,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

4
4
years of professional experience

Work History

Vendor

Ibereria
04.2022 - 12.2022
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Processed transactions by calculating purchase totals and collecting payments.
  • Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.
  • Reconciled inventory and customer orders regularly to monitor product availability.
  • Displayed and promoted products at industry events to drive brand awareness and increase sales.
  • Set and achieved company defined sales goals.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Merchandaing

Iberia
03.2022 - 04.2022
  • Placement and rotation of product within the point of sale.

Vendor

El Palacio Wireless
01.2020 - 08.2021
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Set up displays and signage to attract customers and boost sales for Product or Service.
  • Processed transactions by calculating purchase totals and collecting payments.

Prime Line Distribution

Forklift
07.2018 - 06.2019
  • Worked effectively in fast-paced environments.
  • Prepared pallets for distribution.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

AA In Business -

Palm Beach State College
Lake Worth, FL

Skills

  • Vendor Relations
  • Product or Service] Experience
  • Consultative Sales Approach
  • Store Layouts
  • Knowledge of sales at Walmart and Publix

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Vendor

Ibereria
04.2022 - 12.2022

Merchandaing

Iberia
03.2022 - 04.2022

Vendor

El Palacio Wireless
01.2020 - 08.2021

Prime Line Distribution

Forklift
07.2018 - 06.2019

AA In Business -

Palm Beach State College

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Joshua Fontanez