Joshua Foreman
Blue Spring,MO
Summary
Rehabilitation specialist with experience in patient care and therapeutic support. Skilled in assisting with physical therapy exercises, operating rehabilitation equipment, and maintaining detailed patient records. Known for strong teamwork, adaptability, and results-driven approach. Consistently reliable and trusted for collaborative efforts in dynamic healthcare environments. Some experience in other fields, such as computer technology and tech support.
Overview
2025
2025
years of professional experience
Work History
Rehabilitation Technician
Ignite Medical Resorts
06.2021 - Current
- Facilitate patient level exercises for strengthening and develop future programs for home use
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
- Established collaborative relationships with patients through consistent and meaningful communication.
- Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
- Participated in regular staff meetings and training sessions to stay up-to-date on best practices and company policies related to facility cleanliness and maintenance.
- Reduced the spread of germs and bacteria by consistently wiping down equipment with disinfectant after each use.
Laboratory Assistant I
Eurfins-Viracor
02.2021 - 06.2021
- Receive incoming shipments and document appropriately
- Examine samples for accuracy and other requirements (sample type, volume, etc.)
- Contact client to resolve sample and/or testing related issues or discrepancies
- Complete correction requests as needed
- Operation of the front end processing automation equipment as assigned by management
- Perform data entry into the Laboratory Information Management System (LIMS)
- Label samples and deliver them to proper area(s)
- Retrieve and re-file samples for testing
- Properly store specimens for short term and long term storage
- Prepare specimens to be shipped and adhere to all applicable shipping requirements
- Aid laboratory personnel in cleaning duties
- Maintain quality control and quality assurance records as required
- Adhere to all quality and safety standards, as well as ensuring compliance with all applicable regulatory agencies
- Adhere to policies and protocols in the lab
- Work closely and communicate with other lab associates to complete daily activities efficiently
- Other duties as assigned by management
Lead Plasma Center Tech
Biolife Plasma Services
05.2015 - 06.2018
- Enroll new donors into center, catalog, and import new and existing information into company database for donation processing
- Maintain filing system for center management and nursing documentation
- Process new and current donors through the Medical Historian department, taking vitals, drawing blood samples for donor screening
- Perform phlebotomy for plasma donation on donors, managed multi donor sections and floor, monitor for contingencies or floor errors, and collect donor plasma for lab sample making sure all practices are with center protocol
- Retrieve donation and process and document lab samples for shipment
- Record donation numbers, errors, lab results, prep for freezer and shipment, and collaborate with management for company system records and documentation
- Perform a number of cleaning and maintenance duties; center sweeping, cleaning, disinfecting, storage organizing, etc
Multi-Channel Sales Associate
Best Buy
12.2014 - 05.2015
- Receive inbound customer calls and directing to them to requested department Handling sales transactions in person, via phone and online purchase support
- Provided customer add-ons such as credit cards, tech support services, auto-mechanic service appointment, and extended warranties
- Provide excellent customer service using various methods and tools such as developing rapport and creative use of store products for demonstration to provide customer experience
- Educate customers on latest products, services and promotions
- Retrieve products from sales floor for customer holds and update inventory log ensuring accurate count
- Manage larger corporate mass purchases and set up business accounts
- Reviewed performance goals and adapt new methods for sales success and challenges
- Mentored junior associates on best practices for multi-channel selling activities contributing towards team success.
Mail Carrier
USPS
- Catalogued mail in order according to assigned route
- Develop and maintain excellent attention to detail and accuracy for efficient loading and delivering or over 2,500 pieces to residential areas and businesses per day
- Assisted other carriers on their routes
- Receive local business mail and parcels to be delivered to presort warehouse
- Organize pieces parcels using sorting belt
Senior Support Spec.
H&R Block
- Provide technical support by communicating via phone, email and chat with internal and/or external clients requiring assistance or information
- Interpret client's needs and utilize software solutions and personal knowledge and troubleshooting skills to identify possible resolutions
- Collaborated with H&R Block colleagues to quickly identify the root cause of an issue and resolve within a timely manner
- Remotely install software and perform updates to adhere to proper safety protocol
- Follow established procedures to handle inquiries and resolve concerns to ensure client satisfaction
- Handle client communications using incident handling, escalation, quality measurement procedures, and work instructions
- Use software solutions and computer systems to accurately document and track client contacts
- Adapt to changes in user demands, work environment, and changes to processes or requirements
- Maintain a technical working knowledge of product or products supported by the department
- Consult with Senior Support Specialists as needed to respond appropriately to the client
Front Desk Attendant
MCC Longview Recreation Center
- Supervising fitness area of the recreation center and report maintenance issues
- Administrative duties under fitness instructors/supervisor while assisting in lectures as needed
- Maintain student and client files, issuing identification cards, and manually or electronically document assignments for credit
Education
No Degree - Audio Engineering
Metropolitan Community College
Lee's Summit, MOHigh School Dip -
Truman High School
05.2007
Skills
- GLP
- Computer
- GCP
- Customer Service
- Goal-oriented mindset
- Sales strategy development
- Teamwork and collaboration
- Problem-solving
- Time management
- Remote support
- Ticket management
- Problem resolution
Languages
English
Timeline
Rehabilitation Technician
Ignite Medical Resorts
06.2021 - Current
Laboratory Assistant I
Eurfins-Viracor
02.2021 - 06.2021
Lead Plasma Center Tech
Biolife Plasma Services
05.2015 - 06.2018
Multi-Channel Sales Associate
Best Buy
12.2014 - 05.2015
High School Dip -
Truman High School
Mail Carrier
USPS
Senior Support Spec.
H&R Block
Front Desk Attendant
MCC Longview Recreation Center
No Degree - Audio Engineering
Metropolitan Community College
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