Joshua Fought
Tempe,AZ
Summary
Dedicated professional with expertise in customer service, adept at multitasking, and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
8
8
years of professional experience
Work History
Sous Chef
Zinburger
Scottsdale, AZ
03.2023 - Current
- Served as sous chef at Fox Restaurant Concept's Zinburger, contributing to team efforts to enhance the dining experience.
- Progressed from line cook to sous chef, demonstrating commitment to culinary excellence and team development.
- Ensured daily operations met high standards while fostering strong relationships with staff.
- Managed scheduling, inventory, ordering, and kitchen cleanliness, while overseeing P&L and budget management.
- Fox Restaurant Concept's Zinburger
Crew member/ Shift Leader
Five Guys
Gilbert, AZ
05.2021 - 10.2022
- Oversaw daily operations for each shift.
- Trained new staff, managed cash drawers, and updated shift spreadsheets to ensure smooth operations.
- Merged customer service and cooking tasks to elevate guest satisfaction.
- Initiated management journey by leading team activities and supporting shift operations.
Crew Member
Target
Gilbert, AZ
10.2020 - 02.2021
- Seasonal hire for Target's holiday season, contributed to produce section operations.
- Cross-trained on register, operated checkout lanes to support customer transactions.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
Job Title
Taco Bell
Chandler, AZ
03.2018 - 08.2019
- Worked at Taco Bell for a year across multiple locations, primarily in drive-thru and front of house service.
- Developed interpersonal skills, strong work ethic, and passion for serving customers during first job experience.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Business Administration
Pima Community College
Tucson, AZ05-2027
GED -
My GED
03-2023
Skills
- Kitchen management
- Inventory management
- Staff training
- Employee scheduling
- Time management
- Customer service
- Leadership
- Mentoring and coaching
- Team collaboration
- Strong communication
- Active listening
- Adaptability
- Management skills
- Leadership skills
- Communication skills
Timeline
Sous Chef
Zinburger
03.2023 - Current
Crew member/ Shift Leader
Five Guys
05.2021 - 10.2022
Crew Member
Target
10.2020 - 02.2021
Job Title
Taco Bell
03.2018 - 08.2019
Associate of Science - Business Administration
Pima Community College
GED -
My GED