JOSHUA FREEMAN
El Cajon,CA
Summary
Driven employee with 3 years of experience working with restaurant teammates. Skilled in customer service, cleaning, and organizing while addressing customer concerns with speed and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
7
7
years of professional experience
Work History
Food Runner and Busser
Junction Bar & Grill
09.2020 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cultivated warm relationships with regular customers.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
ROTC Cadet
Us Border Control
08.2016 - 04.2020
- Conducted physical training to keep fit and perform job duties productively.
- Mentored new personnel to complete tasks accurately by being knowledgeable of laws and procedures.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Performed rescue functions at accidents, emergencies and disasters by administering emergency medical aid.
- Analyzed investigation data to make informed decisions and take necessary action.
- Routinely volunteered at community events.
Education
Diploma -
Granite Hills High School
El Cajon, CA.2021
Skills
- Problem solving
- Strong Leadership
- Fast learner
- Customer Service Excellence
- Strong work ethic
- Performance Improvement
Timeline
Food Runner and Busser
Junction Bar & Grill
09.2020 - Current
ROTC Cadet
Us Border Control
08.2016 - 04.2020
Diploma -
Granite Hills High School
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