Joshua Freeman
Ashland City,TN
Summary
At Turnip Truck Natural Market, I excelled in enhancing customer satisfaction and sales through expert product location and service, highlighted by training new team members and managing inventory with precision. My adeptness in shelf stocking (hard skill) and fostering teamwork (soft skill) significantly contributed to a smoothly functioning store environment. Being adept at purchase orders and special orders only adds to the list of complimentary skills. Proficient in using Word, PowerPoint and Excell inorder to move from the floor to the offices with ease.
Overview
1
1
year of professional experience
Work History
Grocery Associate
Turnip Truck Natural Market
08.2023 - Current
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
- Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
- Collaborated with fellow associates to complete tasks efficiently and maintain a smoothly functioning store environment.
- Managed inventory accurately by conducting regular counts and updating records accordingly.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Coordinated with department managers on promotional displays, effectively showcasing sale items to boost revenue.
- Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
- Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
- Completed special projects as assigned by management, demonstrating flexibility and adaptability within the role of Grocery Associate.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Operated cash register to accurately process and record customer payments.
- Used in-store system to locate inventory and place special orders for customers.
Education
Associate In Electronics Engineering Technology - Electrical Engineering
South College
Nashville, TNSkills
- Punctuality
- Shelf Stocking
- Cleanliness Maintenance
- Store layout understanding
- Stock management
- Teamwork and Collaboration
- Customer Service
- Punctual and Reliable
- Excellent Communication
- Heavy Lifting
- Placing orders
- Operating pallet jacks
- Product ordering
- Product processing
- Updating prices
Timeline
Grocery Associate
Turnip Truck Natural Market
08.2023 - Current
Associate In Electronics Engineering Technology - Electrical Engineering
South College
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