Joshua Galatro
Wake Forest,NC
Summary
As a recent graduate from the University of Alabama, equipped with a degree in Public
Relations and a minor in Criminal Justice, I bring a mix of academic knowledge and hands-on
experience. I'm seeking a rewarding position that will allow me to develop and grow my
communication and digital media skill set. It is my goal to pursue a role within higher education
so that I can innovate and shape the collegiate educational experience for future generations.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Jersey Mikes
10.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Dance Instructor
Morgan Crisp Dance Academy
05.2021 - 07.2022
- Instructed groups of individual and coupled dancers in different dance styles.
- Collaborated in team-based environment to uphold instruction quality and continuity of service to clients.
- Kept classrooms tidy and clean for group and one-on-one instruction.
- Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.
- Selected age-appropriate music and maintained up-to-date knowledge of students' favorite music to incorporate into lessons.
- Assessed students' progress and structured lesson plans to facilitate continued learning.
Host/Busser
Sedona Taphouse
04.2021 - 07.2021
- Cleared tables to maintain high turnover rate and minimize wait times.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Helped employees complete required activities during peak periods.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
Summer Intern
Empowerhouse
05.2020 - 08.2020
- Mailing and promotional help for large scale non-profit event
- Email donors event updates
- Help with planning of the event
Office Assistant
Fredericksburg Dental Associates
04.2017 - 08.2020
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Collected and coded various documents to prepare for filing, storage and processing.
- Delivered messages and ran errands.
- Troubleshot office equipment, computer hardware and software issues.
Education
Bachelor of Arts - Public Relations
The University of Alabama
Tuscaloosa, AL08.2023
Skills
- Skilled in communicating via platforms Slack, Teams, G-chat
- Expert Navigator of Microsoft Office Suite, Google Suite, Sharepoint and Access 365
- Experienced in curating digital media utilizing Canva, and Adobe Creative Suite
- Proven track record of orchestrating successful events
Project Work
Fall 2022 APR 419- Concepting and Implemetation
Worked with a group of other students to create, organize, and execute an event of our choice for the purpose of raising money for the non-profit Secret Meals for Hungry Children. My role is the group was creating our digital media and running our social media.
Timeline
Assistant Manager
Jersey Mikes
10.2023 - Current
Dance Instructor
Morgan Crisp Dance Academy
05.2021 - 07.2022
Host/Busser
Sedona Taphouse
04.2021 - 07.2021
Summer Intern
Empowerhouse
05.2020 - 08.2020
Office Assistant
Fredericksburg Dental Associates
04.2017 - 08.2020
Bachelor of Arts - Public Relations
The University of Alabama