Summary
Overview
Work History
Education
Skills
Timeline

JOSHUA GARCIA-RAMOS

EUGENE

Summary

Proven Client Advisor at BMW of Eugene, adept in client interaction and product promotion, significantly enhancing client satisfaction and relationships. Demonstrated quick-learning ability and attention to detail through personalized advice and tailored recommendations. Excelled in hospitality, fostering long-lasting client rapport and mastering time management to exceed sales targets.

Overview

4
4
years of professional experience

Work History

Client Advisor/Sales Associate

Bmw Of Eugene
09.2023 - Current
  • Assisted and trained in learning products to a greater extent to provide and assist clients in product knowledge. Helping make the correct decision.
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.

Canvasser

Aptive Environmental
04.2022 - 08.2022
  • Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
  • Responded to customer questions and objections to address concerns and build rapport.
  • Delivered persuasive presentations to customers outlining products, services and benefits to increase chances of closing purchases.
  • Developed strong rapport with clients, fostering long-lasting relationships and future business opportunities.

Barista

Dutch Bros
09.2020 - 02.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.

Back of House Team Member

Bo & Vine
09.2022 - 02.2023
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.

Education

No Degree - Kinesiology

Lane Community College, Eugene, OR

High School Diploma -

South Eugene Highschool, Eugene, OR
03-2022
  • Extracurricular Activities: Ultimate Frisbee Captain, Competitive ski racing

Skills

  • Client interaction
  • Product promotion
  • Time management
  • Attention to detail
  • Quick-learning
  • Hospitality

Timeline

Client Advisor/Sales Associate - Bmw Of Eugene
09.2023 - Current
Back of House Team Member - Bo & Vine
09.2022 - 02.2023
Canvasser - Aptive Environmental
04.2022 - 08.2022
Barista - Dutch Bros
09.2020 - 02.2023
Lane Community College - No Degree, Kinesiology
South Eugene Highschool - High School Diploma,

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JOSHUA GARCIA-RAMOS