Joshua Garr
Waseca,MN
Summary
Accomplished and energetic support manager with a solid history of achievement in retail. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customers service, Organization and make sure prices are right. Goal-oriented support manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Hard worker and get task done on time with specialized knowledge in retail and fast place environments.
Overview
14
14
years of professional experience
Work History
Bech Tech
Mystic Lake Casino
Prior Lake, MN
09.2019 - Current
- Collaborated with engineering teams to identify root causes of technical issues and implement effective solutions.
- Participated in cross-functional trainings to broaden skill sets, improving overall team efficiency and versatility in handling diverse repair tasks.
- Ensured adherence to safety protocols when working with hazardous materials or high-voltage equipment during repair processes, minimizing risk of accidents or injuries at the workplace.
- Assisted customers in diagnosing issues remotely, providing expert guidance on necessary repairs or replacements.
- Expedited parts ordering processes, ensuring prompt delivery for time-sensitive repairs.
- Developed expertise in specific product lines, serving as a go-to resource for challenging repair assignments within the team.
- Operated tools, equipment, and machinery according to safety standards.
Merchandiser
PepsiCo
Burnville, Mn
06.2019 - 08.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Produce Clerk
HyVee Foods
Shakopee, MN
11.2017 - 07.2019
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
Support manager
Walmart
Shakopee, MN
07.2011 - 11.2017
- Develop an understanding of customers' needs and take actions to ensure that such needs are met.
- Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
- Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
- Explain proposed solutions to customers, management, or other interested parties through written proposals and oral presentations.
- Plan, organize, and execute logistics support activities such as maintenance planning, repair analysis, and test equipment recommendations.
- Stay informed of logistics technology advances and apply appropriate technology to improve logistics processes.
Education
NA - Game Development
Minnesota School of Business
Richfield, MN09.2011
High School Diploma - Math
Shakopee High School
Shakopee, MN06.2008
Skills
- English Language
- Critical Thinking
- Administration and Management
- Speaking
- Judgment and Decision Making
- Complex Problem Solving
- Customer and Personal Service
- Computers and Electronics
- Active Listening
- Reading Comprehension
- Public Safety and Security
- Active Learning
- Monitoring
- Coordination
Timeline
Bech Tech
Mystic Lake Casino
09.2019 - Current
Merchandiser
PepsiCo
06.2019 - 08.2019
Produce Clerk
HyVee Foods
11.2017 - 07.2019
Support manager
Walmart
07.2011 - 11.2017
High School Diploma - Math
Shakopee High School
NA - Game Development
Minnesota School of Business