Joshua Garza
San Jose,CA
Summary
Proven leader with a track record at CEC Entertainment, adept in staff management and customer relations, enhancing service quality and operational efficiency. Excelled in staff training and development, fostering a motivated team and reducing cash discrepancies significantly. Skilled in money handling and creating a positive work environment, driving performance beyond expectations.
Overview
3
3
years of professional experience
Work History
Assistant Manager
CEC Entertainment
04.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Christopher High School
Gilroy, CASkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Staff Training and Development
- Staff Management
Timeline
Assistant Manager
CEC Entertainment
04.2021 - Current
Christopher High School