Joshua Gasper
Woodridge,IL
Summary
Proven ability to optimize workflows and enhance safety protocols, resulting in improved operational efficiency. Expertise in inventory management and delivering exceptional customer service. Strong commitment to supporting team objectives and driving performance improvements.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
ReSource Point of Sale
Villa Park, Illinois
06.2023 - Current
- Staged products for shipping, ensuring timely order processing and meeting delivery deadlines.
- Maintained warehouse cleanliness to enhance safety and operational efficiency.
- Efficiently unloaded materials from trucks using forklifts and pallet jacks.
- Received deliveries, scanned packages, and updated internal database with accuracy.
- Participated in training on repair procedures for PCs, scanner guns, terminals, and printers.
Assistant Manager
Discount Tire
Glendale Heights, Illinois
06.2013 - 06.2023
- Monitored team performance, enhancing workflow efficiency and productivity.
- Implemented safety protocols, ensuring a secure work environment for all staff.
- Led team meetings focused on setting goals and identifying operational improvements.
- Managed customer service inquiries and complaints, delivering timely resolutions.
- Developed an inventory tracking system to streamline supply ordering processes.
- Recruited and trained new employees, aligning skills with job requirements.
Education
Associate of Science - Computer Science
College of DuPage
Glen Ellyn, ILSkills
Leadership and team building
- Technical support and troubleshooting
- Customer service and relations
- Team collaboration
- Inventory and equipment management
- Shipping and receiving operations
- Time management strategies
- Workplace organization and cleanliness
- Damage control and resolution
Timeline
Warehouse Associate
ReSource Point of Sale
06.2023 - Current
Assistant Manager
Discount Tire
06.2013 - 06.2023
Associate of Science - Computer Science
College of DuPage
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