Driven professional with strong work ethic, adaptable approach, and clear communication skills. Demonstrated ability to work effectively without direct supervision. Rapidly masters new tools, processes, and responsibilities to support team goals.
Overview
8
8
years of professional experience
Work History
Assistant Manager
McAlister's Deli
Louisville, KY
12.2025 - Current
Directed daily store operations and coordinated team schedules to support coverage needs.
Led opening and closing processes with store staff to maintain operational readiness.
Managed customer concerns and resolved escalated service issues to enhance customer satisfaction.
Oversaw inventory checks and restocking to ensure organized sales floor and product availability.
Reviewed cash handling processes and balanced end-of-day register reports for accurate financial tracking.
Enforced store policies and maintained organized workplace conditions
Shift Leader
McAlister's Deli
Louisville, KY
01.2019 - 12.2025
Coordinated opening and closing tasks across kitchen and service areas for smooth operations.
Trained new employees on shift procedures to enhance team readiness.
Executed register counts and processed POS transactions to ensure accurate cash handling.
Followed food safety, sanitation, and cleanliness standards.
Operator
GE
Louisville, KY
08.2020 - 12.2020
Operated pallet jacks and forklifts to move inventory across warehouse floor.
Picked and packed orders for shipment using warehouse management systems.
Processed orders accurately, efficiently and within specified timeframes.
Followed proper safety protocols when operating machinery in the warehouse.
Followed safety procedures and kept work areas clean and clear.