Joshua Glass
Alvarado
Summary
Professional repair technician with solid experience in diagnostics, maintenance, and repair of various equipment. Strong focus on team collaboration and achieving results, adapting to changing needs with reliability. Skilled in troubleshooting, electrical systems, and mechanical repairs, ensuring operational efficiency and safety. Known for practical problem-solving, effective communication, and steadfast work ethic.
Overview
6
6
years of professional experience
Work History
Repair Technician
NTX RV Rental and Repair
03.2024 - Current
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
Captain/Branch Service Manager
Pontoon Party
02.2021 - 03.2024
- Enhanced crew performance by providing comprehensive training in navigation, safety procedures, and emergency response.
- Maintained vessel seaworthiness through regular inspections, maintenance, and repairs.
- Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
- Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
12 Volt Technician
Dominator Mobile Installation
04.2019 - 09.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
High School Diploma -
Fossil Ridge High School
Fort Worth, TX05-2010
Skills
- Customer service
- Leadership qualities
- Accounts receivable
- Works Well Under Pressure
- Mechanical skills
- Crew resource management
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Operations management
- Electrical troubleshooting
- Installation and repair
- Mechanical Knowledge
- Work Planning and Prioritization
- Diagnostic testing
- CPR certification
- Heavy equipment operation
Timeline
Repair Technician
NTX RV Rental and Repair
03.2024 - Current
Captain/Branch Service Manager
Pontoon Party
02.2021 - 03.2024
12 Volt Technician
Dominator Mobile Installation
04.2019 - 09.2020
High School Diploma -
Fossil Ridge High School
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