Joshua Godette
312 Bishop Lane,NC
Summary
Dynamic professional with expertise in aircraft ramp operations at FedEx, enhancing workflow efficiency by implementing process improvements. Proven team leader with strong analytical problem-solving skills, adept at streamlining processes and reducing turnaround time. Skilled in safety procedures compliance and fostering positive team collaboration, driving operational success and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Ramp Agent
FedEx
02.2024 - Current
- Operated ground support equipment for efficient aircraft handling and cargo loading.
- Coordinated aircraft movement on the ramp to ensure timely departures.
- Conducted safety checks on equipment and vehicles to maintain compliance with regulations.
- Assisted in training new team members on ramp procedures and safety protocols.
- Implemented process improvements that enhanced workflow efficiency during peak operations.
- Collaborated with team members to streamline cargo handling processes, reducing turnaround time.
Sales Associate
Dillard's
11.2021 - 12.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability for high-demand items.
- Processed transactions efficiently, maintaining accuracy in cash handling.
- Collaborated with team members to achieve daily sales targets.
- Resolved customer inquiries and complaints, fostering positive relationships.
- Trained new associates on sales techniques and store policies.
Sales Executive
Finish Line
03.2021 - 10.2021
- Built rapport with customers to enhance shopping experience and drive sales growth.
- Assisted in inventory management, ensuring product availability and presentation standards.
- Executed visual merchandising strategies to optimize store layout and maximize customer engagement.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Education
No Degree - Interior Design
Wake Technical Community College
Raleigh, NCHigh School Diploma -
SANDERSON HIGH SCHOOL
Raleigh, NC06-2020
Skills
- Analytical problem-solving
- Efficient loading and unloading
- Aircraft ramp operations
- Aircraft marshalling
- Aircraft tug operation
- Safety procedures compliance
- Heavy lifting
- Team leadership
- Load planning
Timeline
Ramp Agent
FedEx
02.2024 - Current
Sales Associate
Dillard's
11.2021 - 12.2023
Sales Executive
Finish Line
03.2021 - 10.2021
No Degree - Interior Design
Wake Technical Community College
High School Diploma -
SANDERSON HIGH SCHOOL