Joshua Gonzalez
Orlando,FL
Summary
Reliable team member with extensive knowledge of retail work and guest service. Committed to quality assurance and daily progress. Proven history of punctuality and taking initiative for fantastic work. Highly motivated to seek out entry-level opportunities to enhance abilities while contributing to company growth.
Overview
17
17
years of professional experience
Work History
Electronics Team Member
Target
Hollywood, FL
10.2013 - 12.2023
- Greeted customers, identified their needs, and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Operated cash register to process payments from customers accurately and efficiently.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Completed assigned training to stay updated on important policies and procedures.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Help customers load purchased equipment when necessary.
- Drove sales using upselling and cross-selling strategies.
Freelancer
Petrucco's Collectibles (Ebay store)
Davie, FL
08.2006 - 09.2013
- Assisted in selling various items provided by the employer, including baseball cards, movie posters, vintage newspapers, etc.
- Created web pages for said items on eBay with photos, descriptions, and links.
- Assisted in the acquiring and transport of items from warehouses to main office and workspace.
Education
Associate of Arts - Liberal Arts And General Studies
Broward College
Fort Lauderdale, FL05-2010
High School Diploma -
Hollywood Christian School
Hollywood, FL05-2006
Skills
- Excellent Grammar Skills
- Attention To Detail
- Basic Computer Literacy
- Problem-Solving
- Phone Etiquette
- Interpersonal and written communication
- Retail Sales
- Conflict Resolution
- Flexible Schedule
- Teamwork
Timeline
Electronics Team Member
Target
10.2013 - 12.2023
Freelancer
Petrucco's Collectibles (Ebay store)
08.2006 - 09.2013
Associate of Arts - Liberal Arts And General Studies
Broward College
High School Diploma -
Hollywood Christian School