Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joshua Gonzalez

Miami

Summary

Reliable & hardworking professional with proven skills, a strong work ethic, & a commitment to safety, efficiency, & teamwork. Dedicated to delivering high quality results & contributing to project success.

Overview

6
6
years of professional experience

Work History

Security Officer

Eagle Globe Protective Services
03.2025 - Current
  • Monitored facility access, ensuring compliance with security protocols and procedures.
  • Conducted regular patrols to identify and address potential security risks.
  • Responded promptly to incidents, maintaining safety and order during emergencies.
  • Assisted in training new security personnel on operational procedures and best practices.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Monitored school premises to ensure safety and security for students and staff.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Certified Forklift Driver/Personal Shopper

Sam's Club
01.2022 - 01.2024
  • Make sure inventory is ready and counted for.
  • Able to satisfy customer needs
  • Operated forklifts to efficiently move merchandise in compliance with safety protocols.
  • Collaborated with team members to optimize warehouse layout for improved inventory management.
  • Trained new staff on safe forklift operation and warehouse procedures, enhancing overall efficiency.
  • Monitored stock levels and assisted in inventory audits to ensure accuracy in records.
  • Maintained positive relationships with clients during deliveries, providing exceptional customer service as needed.

Manager

Taco Bell
01.2020 - 01.2022
  • Take inventory
  • Scheduling workers hours
  • Managing safe and registers
  • Led operational teams to enhance productivity and efficiency in daily processes.
  • Developed and implemented training programs for staff to improve performance standards.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

No Degree - Cyber Security

Miami Dade College
3800 NW 115th Ave Miami FL 33178
01.2024

High School Diploma -

Miami Coral Park Senior High
8865 SW 16th St Miami FL 33165
06-2023

Skills

  • D&G License Certified
  • Strong attention to detail
  • Problem solving
  • Strong customer service abilities
  • Ability to manage demanding schedules
  • Collaborative teamwork
  • Safety Compliance
  • Physical Strength & Endurance
  • Report writing
  • Conflict de-escalation

Accomplishments

Completed the Miami-Dade School Guardian Training Course This course provided me with 6 weeks of specialized law enforcement-aligned training designed to prepare individuals to protect school campuses from threats, especially active shooter incidents. Some of the key skills and knowledge areas covered in the course:

Firearms Training

  • Proficiency in handling, maintaining, and firing a handgun
  • Precision shooting and judgment training
  • Safe weapon handling and storage
  • Extensive live-fire drills

Active Assailant Response

  • Rapid response tactics in active shooter scenarios
  • Room clearing techniques
  • Movement and engagement strategies under stress
  • Threat assessment under pressure

Defensive Tactics

  • Non-lethal control techniques
  • Use of force continuum and physical takedown methods
  • Scenario-based training on disarming and subduing suspects

Psychological and Behavioral Training

  • Threat recognition and situational awareness
  • Identifying suspicious or violent behavior
  • Managing personal stress in crisis situations
  • Conflict resolution and communication strategies
  • Minimizing use of force through verbal engagement
  • Techniques for calming aggressive individuals

Timeline

Security Officer

Eagle Globe Protective Services
03.2025 - Current

Certified Forklift Driver/Personal Shopper

Sam's Club
01.2022 - 01.2024

Manager

Taco Bell
01.2020 - 01.2022

No Degree - Cyber Security

Miami Dade College

High School Diploma -

Miami Coral Park Senior High