Joshua Goolsby
Lillington,NC
Summary
Diligent General Service Technician and Shuttle Driver, adept in vehicle maintenance and customer service, ensuring safe and efficient transport. Leveraged problem-solving abilities to diagnose issues accurately, enhancing service quality and client satisfaction. Results-driven service professional with a solid background in the automotive industry. Possesses a comprehensive understanding of automotive systems and components. Excellent problem-solving and communication skills, with a commitment to providing timely and quality customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Service Technician
Sellers Automotive
Sanford, NC
07.2024 - 08.2024
- Performed routine maintenance and repairs on vehicles, including oil changes, tire rotations, brakes, exhaust systems and other services as needed.
- Checked belts for wear and tear or damage due to heat exposure.
- Identified worn out fluid levels such as oil, coolant or brake fluid and refilled them accordingly.
- Replaced broken headlights or tail lights with new ones as needed.
- Assessed suspension system components for wear or damage due to road conditions.
- Determined the need for tire rotation based on mileage readings from each tire's tread depth gauge.
General Service Technician
Harrell's Tire & Auto
Cameron, NC
09.2021 - 02.2024
- Performed oil changes, tire rotations, and other routine maintenance on vehicles with precision and efficiency
- Maintained accurate records of all repairs completed on customer vehicles through the shop management system
- Reviewed customer concerns thoroughly before beginning any work in order to provide an accurate diagnosis
Shuttle Driver
Harrell's Tire & Auto
Cameron, NC
09.2021 - 02.2024
- Adapted quickly to changing schedules or last minute requests from customers
- Ensured compliance with company policies regarding safe driving practices and procedures
- Drove responsibly to provide passengers safe travel experience
Education
HIGH SCHOOL DIPLOMA -
Western Harnett High School
Lillington, NC06.2019
Skills
- Vehicle maintenance
- Quality control
- Problem-solving abilities
- Critical thinking
- Preventive maintenance
- Customer service
Certification
- DMV State Safety Inspector License(NC)
- DMV OBD II Inspector License(NC)
References
References available upon request
Timeline
General Service Technician
Sellers Automotive
07.2024 - 08.2024
General Service Technician
Harrell's Tire & Auto
09.2021 - 02.2024
Shuttle Driver
Harrell's Tire & Auto
09.2021 - 02.2024
- DMV State Safety Inspector License(NC)
- DMV OBD II Inspector License(NC)
HIGH SCHOOL DIPLOMA -
Western Harnett High School
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