Joshua Gray
Whitehall,OH
Summary
A reliable customer service professional
with experience in retail , stocking, cash handling , and customer assistance, and employee training on the sales floor
Overview
5
5
years of professional experience
Work History
Parts Sale Assosiate
Advanced Auto Parts
09.2025 - Current
- assisted customers in identifying and locating automotive parts to meet their needs
- answered product questions and provided customer service
- stocked and organized merchandise after unloading truck
- supported daily store operations, processed cash and register transactions
Bar Staff / Security
Standard Hall / Pint House
05.2023 - 02.2026
- secured premises and monitored customer activity to maintain a safe environment
- Monitored crowd behavior to prevent disturbances and managed large crowds
- Resolved conflicts with difficult customers while maintaining professionalism calmly and professionally
- Provided support to staff in emergency situations to facilitate safety procedures and followed safety procedures
Teacher
Little Buckeye Learning Center
03.2025 - 09.2025
- supervised children and maintained a safe environment
- assisted with daily activities and classroom routines
- communicated professionally with staff and family's
- followed established procedures and completed assigned responsibility's
stocker/cashier
Family dollar
06.2022 - 08.2025
- maintained a clean and organized sales floor
- unloaded trucks and organized products
- trained new employees on store procedures
- stocked and operated cash register transactions
- assisted customers and located merchandise
customer service/ cashier/warehouse worker
Goodwill
02.2022 - 08.2023
- assisted customer and processed transactions
- organized merchandise and handheld wearhouse production
- trained new employees and supported store operations
- maintained a clean and organized work area
customer service/stocker
Biglots
04.2021 - 01.2022
- Stocked shelves and unloaded trucks in warehouse to ensure product availability
- Performed tasks as stocking and working freight in the warehouse and unloading truck
- Assisted customers at the register and with furniture inquiries during busy periods.
- Maintained cleanliness of the register, sales area, and break room to ensure a welcoming environment.
Education
High School Diploma -
Eastmoor Academey
417 Weyant Av, Columbus Oh06-2022
Skills
- Stocking (6 years )
- Customer service
- Cash handling
- Teamwork (3 years)
- Multi tasking
- Product organization
- Inventory organization
- Store merchandising
- Employee training
- Crowd monitoring
- Incident awareness
- Conflict resolution
- Conflict de-escalation
- Professionalism
- Fast paced environments
- Team management
- Leadership
- Problem management
- Communication
- Venue security
Timeline
Parts Sale Assosiate
Advanced Auto Parts
09.2025 - Current
Teacher
Little Buckeye Learning Center
03.2025 - 09.2025
Bar Staff / Security
Standard Hall / Pint House
05.2023 - 02.2026
stocker/cashier
Family dollar
06.2022 - 08.2025
customer service/ cashier/warehouse worker
Goodwill
02.2022 - 08.2023
customer service/stocker
Biglots
04.2021 - 01.2022
High School Diploma -
Eastmoor Academey