Oscar Estrella
Coachella,CA
Summary
Adaptable and eager to expand knowledge, possesses a strong aptitude for quick learning and genuine enthusiasm for acquiring new skills. Thrives in collaborative environments, driven by the opportunity to contribute to a team and provide assistance wherever necessary.
Overview
27
27
years of professional experience
Work History
Sale Associate
The Home Depot
01.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
Digital Team Lead
Walmart
07.2020 - 07.2023
- Was in charge of the online order that came in to get fulfilled ensure our metrics was up to company standards also help with the unloading and stocking the merchandise assisted with the blood front end to ensure customer satisfactory
Correctional Officer
WEST TENNESSEE STATE PENITENTIARY
11.2016 - 05.2020
- I was a c/o in a pod watching over128 inmates and doing routine rounds and cell searches, customer service, radio checks and long hours standing
Cook/hospitality
Renaissance Esmeralda
09.2007 - 07.2016
- Gathering equipment for function organizing storeroom checking coolers and stocking what is needed removing out date product standing all day lifting heavy items learning food allergies knife skills detail oriented
Cashier
Ralphs
04.2005 - 09.2007
- Customer services, cash handling, stocking, cleaning, rotating of merchandise
OIC
Securitas
05.2003 - 02.2005
- Was responsible for five employees also guest security and safety writing reports walking premises
Sales Person
Mervyns
01.2002 - 05.2003
- Cashier, signing, customer service, shipping and receiving
Supervisor
Weinersnictzel
06.2000 - 12.2001
- Cash handling, customer service, detailing, food ordering, unloading truck
Pool Attendant
Desert springs Marriott
10.1997 - 03.2000
- Pick up towels restock take dirty ones to watch align chairs on deck pick and take trash out
Education
High school diploma - undefined
Amistad High School
Indio, CA06.2000
Skills
- Knife safety (6 years)
- Computer oriented (10 years)
- Client Relations Expertise
- Prep cook (7 years)
- Stocking (10 years)
- Security
- Cash Handling
- Spanish
- Computer Skills (7 years)
- English
- Food Preparation
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Sale Associate
The Home Depot
01.2024 - 12.2024
Digital Team Lead
Walmart
07.2020 - 07.2023
Correctional Officer
WEST TENNESSEE STATE PENITENTIARY
11.2016 - 05.2020
Cook/hospitality
Renaissance Esmeralda
09.2007 - 07.2016
Cashier
Ralphs
04.2005 - 09.2007
OIC
Securitas
05.2003 - 02.2005
Sales Person
Mervyns
01.2002 - 05.2003
Supervisor
Weinersnictzel
06.2000 - 12.2001
Pool Attendant
Desert springs Marriott
10.1997 - 03.2000
High school diploma - undefined
Amistad High School
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