Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSHUA GRAYSON

Norman,OK

Summary

Proactive supervisor and problem-solver with a unique talent for team building, leadership, and motivation. Exceptional customer relations aptitude and strong relationship-building skills contribute to the ability to positively impact company success. Proficient in using independent decision-making skills and sound judgment. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Restaurant Waiter

Cracker Barrel
02.2015 - 07.2015

Part time employee working 12-15hrs per week.

Duties include the following:

  • Collect and return dirty dishes to kitchen for washing Arrange tables and decorations according to instructions Performing for or Working Directly with Public Assisting and Caring for Others Experience with: Can openers, Carbonated beverage dispensers, Coffee makers, Point of service workstations
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Food Service Worker

Mcdonalds
05.2014 - 07.2015

Part time employee working 12-15hrs per week.

Duties include the following:

  • Performed sanitation, health, and safety standards in work areas Clean food preparation areas, cooking surfaces, and utensils Take food and drink orders and receive payment from customers Clean, stock, and restock workstations and display cases Training and Teaching Others Experience with: Deep fat fryers, Point of sale POS computer terminals
  • Worked flexible schedule and extra shifts to meet business needs.

Model (Signed)

Manikin Talent Agency
03.2024 - Current

Selected and signed to modeling agency roster; actively pursuing bookings and developing portfolio.

Supervisor

Oklahoma University
09.2016 - Current

Full time employee:

  • Revised work practices to improve efficiency, boost quality and meet production goals.
  • Coordinated with day shift supervisor to balance staffing as workloads changed.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Completed store opening and closing procedures and balanced tills.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Cross-trained existing employees to maximize team agility and performance.

General Manager: Chase Wiens

Phone number: 405-325-5185

Salary: 27,360 *Hourly employee

Food Service Worker

Zaxby's
07.2015 - 07.2016

Full time employee:

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Community Service Volunteer

Civil Air Patrol - Squadron 074
08.2008 - 08.2011
  • Performed Search and Rescue
  • Performed Flight Line Marshall Duties
  • Mission Radio Operator
  • Ground Team Leader
  • Flight Sergeant
  • Disaster Relief
  • Aerospace Education

Education

High School Diploma - General Studies

Homeschooled
05.2015

Skills

  • Managing Efficiency
  • Customer Service
  • Food and Safety Standards
  • Staff Management
  • Performance Evaluations
  • Accounting Techniques
  • Detail Oriented

Timeline

Model (Signed)

Manikin Talent Agency
03.2024 - Current

Supervisor

Oklahoma University
09.2016 - Current

Food Service Worker

Zaxby's
07.2015 - 07.2016

Restaurant Waiter

Cracker Barrel
02.2015 - 07.2015

Food Service Worker

Mcdonalds
05.2014 - 07.2015

Community Service Volunteer

Civil Air Patrol - Squadron 074
08.2008 - 08.2011

High School Diploma - General Studies

Homeschooled
JOSHUA GRAYSON