Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joshua Green

Ontario,California

Summary

Dynamic Host/Export Coordinator at Applebee's, adept at enhancing customer satisfaction through exceptional service and effective communication. Proven ability to manage high-pressure situations while supporting team collaboration and multitasking. Recognized for promptly addressing guest needs and contributing to a seamless dining experience, showcasing adaptability and time management skills.

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in [Desired Position] role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Host/Export Coordinator

Applebees
03.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

High School Diploma -

Cal Poly Pomona
3765 University Dr, Pomona, CA 91768 ·
05-2028

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Certification

  • ServSafe

Languages

English
Full Professional

Timeline

Host/Export Coordinator

Applebees
03.2024 - Current

High School Diploma -

Cal Poly Pomona
Joshua Green