Joshua Grefer
Summary
Dynamic Professional with expertise in employee relations and training program development. Proven ability to enhance compliance and foster a positive work environment through effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
HR Manager & Paralegal
United States Army
01.2016 - 01.2024
- Developed and implemented HR policies to enhance compliance with federal regulations.
- Supported senior leadership by coordinating time-sensitive actions, documentation, and compliance requirements.
- Conducted training sessions to improve employee performance and foster organizational growth.
- Managed employee relations issues, facilitating resolutions to maintain a positive work environment.
- Collaborated with leadership to design succession plans, enhancing talent retention and career development pathways.
Surveillance Operations Monitor
Universtiy of Southern California - Department of Public Safety
04.2022 - 06.2023
- Monitored campus safety operations, ensuring compliance with departmental protocols and regulations.
- Coordinated incident response activities, collaborating with law enforcement and emergency services to enhance safety.
- Evaluated safety reports and data to identify trends, recommending improvements for operational effectiveness.
- Conducted regular inspections of facilities and grounds, addressing safety concerns proactively to mitigate risks.
Administrative Assistant
Logic Staffing
05.2021 - 08.2021
- Managed scheduling and coordinated meetings for executives, ensuring efficient use of time.
- Streamlined office procedures, enhancing workflow and operational efficiency.
- Developed and maintained filing systems, improving document retrieval and organization.
- Facilitated client inquiries by providing accurate product information and resolving issues efficiently.
- Managed customer accounts, ensuring timely updates and accurate data entry in CRM systems.
Delivery Associate
Prime Express LLC (Amazon DSP)
05.2020 - 05.2021
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Operated delivery vehicle, conducting pre-trip inspections to ensure operational readiness.
- Managed route navigation using GPS technology to optimize delivery schedules.
- Communicated with dispatch team for real-time updates on delivery status and issues.
Education
Bachelor of Science - Business Administration: Management And HR
California State University, Dominguez Hills
Carson, CA12.2025
Skills
- Employee relations
- Onboarding and orientation
- Training programs
- Legal research
- Office administration
- Administrative support
- File and records management
- Customer service
- Time management
- Verbal and written communication
- Complex Problem-solving
- Data entry experience
Timeline
Surveillance Operations Monitor
Universtiy of Southern California - Department of Public Safety
04.2022 - 06.2023
Administrative Assistant
Logic Staffing
05.2021 - 08.2021
Delivery Associate
Prime Express LLC (Amazon DSP)
05.2020 - 05.2021
HR Manager & Paralegal
United States Army
01.2016 - 01.2024
Bachelor of Science - Business Administration: Management And HR
California State University, Dominguez Hills