Joshua Griffin
Saint Petersburg,FL
Summary
Diligent program support professional well-versed in evaluating behavioral, emotional, social, and physical needs of clients. Documenting treatment activities and incidents while effectively managing client needs, providing treatment, and supporting program managers and operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor
WestCare
2023.08 - Current
- Applied de-escalating techniques consistently and effectively to prevent escalations.
- Taught substance abuse classes ranging from 10-30 clients, helping clients understand consequences of drug and alcohol use.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Provided comprehensive case management services to a caseload of 15-30 clients, created treatment plans, and connected clients to appropriate resources.
- Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
Operations Co-Manager
The Dancing Wick
2019.07 - 2022.09
- Worked independently and oversaw production and quality control of entire departments.
- Learned essential processes in order to run company and manage all personnel should CEO be unavailable.
- Managed other people and their roles to accommodate company's changing needs.
- Acquired skills and knowledge to use 6+ technological programs necessary for production of custom products.
- Provided personalized and considerate customer service throughout manufacturing of custom products.
- Spearheaded process improvements that led to reduced lead times on orders without compromising quality or customer satisfaction levels.
Education
Bachelor of Arts - Psychology
Whitworth University
Spokane, WA05.2023
Associate of Arts -
Spokane Falls Community College
Spokane, WA06.2019
Skills
- Resource Coordination & Allocation
- Critical Thinking
- Departmental Operations
- Administration
- Trauma Informed
- Nonprofessional Counselor
- Verbal De-Escalation
- Therapeutic Communication
- Continuous Quality Improvement (CQI)
- Direct Patient Care
- Organization
Certification
- Adult, Child and Baby First Aid/CPR/AED - Exp: 02/14/2026
- DCF HIPAA Basics - Exp: 04/25/2025
Timeline
Substance Abuse Counselor
WestCare
2023.08 - Current
Operations Co-Manager
The Dancing Wick
2019.07 - 2022.09
Bachelor of Arts - Psychology
Whitworth University
Associate of Arts -
Spokane Falls Community College
- Adult, Child and Baby First Aid/CPR/AED - Exp: 02/14/2026
- DCF HIPAA Basics - Exp: 04/25/2025
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