Joshua Guin
Aubrey,Tx
Summary
Adaptable individual with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Special Education Bus Monitor
Little Elm Transportation Department
Little Elm
10.2024 - Current
- Monitored children to ensure safe arrival at school
- Collaborated with driver to maintain synchronized operations
- Developed and implemented safety ideas to enhance transportation security
- Managed conflicts effectively while ensuring compliance with protocols
Customer Service Rep
Dicks Warehouse Sale
Frisco
07.2023 - 09.2024
- Unloaded boxes from pallets to ensure efficient stock availability
- Scanned and marked merchandise for sale to maintain accurate inventory records
- Sorted and stocked merchandise to designated areas for organized display
- Processed customer transactions accurately, handling payments and returns.
Package Handler
Fedex Ground
Frisco
04.2023 - 07.2023
- Unloaded trucks to prepare for processing
- Sorted unloaded packages into designated areas to optimize retrieval efficiency
- Loaded packages into vans for timely delivery and accurate dispatch
Cash Register/Pizza Maker
Little Caesars
Little Elm
01.2021 - 12.2022
- Processed customer transactions accurately and efficiently
- Welcomed customers warmly to create a positive dining experience Promptly provided assistance and improved service.
- Prepared food efficiently to meet customer demand during peak hours.
- Unloaded delivery trucks efficiently in preparation for inventory management.
Lead Runner
Flix Brewhouse
Frisco
02.2018 - 08.2018
- Led team of 5 Runners, providing task orientation and support to ensure efficient service
- Delivered meals to customers at their tables
- Created and served drinks to customers at the counter
- Regularly sanitized and organized front-facing areas, theaters, and drink stations for customer safety
Customer Service
Ritters
Frisco
05.2015 - 06.2017
- Engaged with customers to establish positive first impressions and foster customer loyalty
- Received customer orders and payment
- Assisted the kitchen to process orders in a timely manner, including preparation.
- Resolved customer complaints to enhance satisfaction and maintain service quality
- Maintained cleanliness of customer dining area
- Coordinated closing activities to ensure cleanliness and readiness for next day's operations
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX 08.2019 - 05.2023
High School -
Little Elm High School
Little Elm, TexasCPI Training -
Skills
- Safety compliance
- Safety protocols
- Conflict resolution
- Team coordination
- Behavior management
- Student engagement
- Effective communication
- Strong work ethic
Extracurricular Activities
- Senior Member, Little Elm Police Explorers, 01/01/14, 08/31/19
- Football, Little Elm High School, 08/01/15, 05/31/19
- Martial Arts, Premier Martial Arts, 01/01/12, 08/31/19, First degree Black Belt, training towards second degree, assisting teaching of younger students in basic techniques
Timeline
Special Education Bus Monitor
Little Elm Transportation Department
10.2024 - Current
Customer Service Rep
Dicks Warehouse Sale
07.2023 - 09.2024
Package Handler
Fedex Ground
04.2023 - 07.2023
Cash Register/Pizza Maker
Little Caesars
01.2021 - 12.2022
Bachelor of Science - Criminal Justice
Sam Houston State University
08.2019 - 05.2023
Lead Runner
Flix Brewhouse
02.2018 - 08.2018
Customer Service
Ritters
05.2015 - 06.2017
High School -
Little Elm High School