Joshua Guzman
Camden,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bus Servicer
NJ Transit
01.2024 - Current
- Check bus fluids and maintain required levels
- Change Fluids
- Clean Inside and around buses
- Shift and drive buses in and around the garage
- Steam Engines
- Change Tires (utilizing the appropriate equipment)
- Complete forms required in carrying out duties of the position
Promoted - Periodic Transport- Juntos- Shelter
CENTER FOR FAMILY SERVICES
02.2023 - 01.2024
- Responsible for maintaining monthly reconciliation
- Strong commitment to personnel and collective professional development
- Transporting youth shelter placement to various appointments including but not limited to medical, recreational, educational, and employment appointments
- Transporting youth to airports and accompanying them on flights when needed
- Maintaining a safe environment for youth.
Administrative Assistant- Juntos HSPRS
CENTER FOR FAMILY SERVICES
10.2022 - 02.2023
- Responsible for maintaining petty cash and monthly reconciliation
- Assistant in the completion of monthly expense reports
- Ensures accurate record keeping of program expenses and vendor contact information
- Booking flights, hotels, and rental cars for employees according to a monthly budget.
DOCK WORKER
A Duie Pyle
06.2021 - 08.2021
- Used forklifts, hand trucks, and pallet jacks to move materials on the dock
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments
- Followed verbal and written instructions to properly move and ship products
- Used hand-held scanners and physical logs to accurately track item movements
- Kept storage areas organized, clean and secure to fully protect company assets
- Prevented load shifting or damage by using bracing and strapping techniques
- Prepared pallets of boxes for easy transportation between customer and storage locations
- Identified items and corresponding costs and tabulated bills using a cash register, calculator, or other price equipment.
BANKING SPECIALIST
TD Bank
12.2019 - 01.2021
- Helped customers prepare documents required to complete transactions and process requests
- Identified customer desires and goals through needs-based sales tactics
- Counted currency, coins, and checks in cash drawer, night depository, and ATM
- Opened new accounts and made changes to existing accounts.
CUSTOMER SERVICE AGENT
Pioneer Credit Recovery
04.2019 - 12.2019
- Answered calls for the State of New Jersey Hotline in regard to Homestead Benefit credit/check
- Communicated dollar amounts of calculated benefits
- Advised taxpayers of dates on which their benefits are scheduled for credit or to be mailed out
- Calculated benefit amounts
- Corrected applications already filed with the State of New Jersey
- Gathered correct information from taxpayers and filled out referrals, which are sent to the State for adjustments
- Adjusted the State's records and simplified the filing process for taxpayers
- Communicated to taxpayers where to mail certain information needed by the State to process their applications
- Adjusted taxpayers' addresses in the State's system to reflect the current address
- Ordered paper applications for taxpayers who request them
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Demonstrated high attention to detail, organization, and management of multiple tasks and projects.
FUEL ASSOCIATE
Wawa
02.2018 - 03.2019
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Maintained a clean personal appearance, modeled store's outfits when working in clothing department settings, and wore uniforms per company policy
- Built trustful relationships with customers to encourage return visits
- Maintained a clean and orderly workstation.
Education
High School Diploma -
Camden Academy Charter High School
Camden, NJ06.2011
Skills
- Bilingual (Read, Write, and Speak Spanish)
- Standards Compliance
- Understanding Customer Needs
Volunteer Experience
IGLESIA FUEGO CELESTIAL, 11/2006, Music Director, Social Media, Sound Tech, Translator
Timeline
Bus Servicer
NJ Transit
01.2024 - Current
Promoted - Periodic Transport- Juntos- Shelter
CENTER FOR FAMILY SERVICES
02.2023 - 01.2024
Administrative Assistant- Juntos HSPRS
CENTER FOR FAMILY SERVICES
10.2022 - 02.2023
DOCK WORKER
A Duie Pyle
06.2021 - 08.2021
BANKING SPECIALIST
TD Bank
12.2019 - 01.2021
CUSTOMER SERVICE AGENT
Pioneer Credit Recovery
04.2019 - 12.2019
FUEL ASSOCIATE
Wawa
02.2018 - 03.2019
High School Diploma -
Camden Academy Charter High School