Joshua Hall
Las Vegas,NV
Summary
Proactive Banquet Server known for maintaining polite and professional demeanor even under stress. Offers knowledge in wine and spirits, superior memory and many years of experience. Detail-focused approach to rolling out full food services.
Overview
14
14
years of professional experience
Work History
Event Banquet Server
V.I.P Bar Groups
, NV
03.2013 - Current
- Greeted guests upon arrival and provided assistance throughout the event.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Banquet Captain
Gordon Biersch
Las Vegas, NV
03.2013 - 01.2019
- Handled client inquiries and resolved issues promptly to maintain high levels of satisfaction.
- Worked with kitchen staff to ensure timely and accurate food service during events.
- Organized banquet staff to ensure efficient service of guests.
Server
Wolfgang Puck Solaro
Las Vegas, NV
02.2016 - 10.2018
- Explained menu items, describing ingredients and cooking methods upon request.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Border Grill
Las Vegas, NV
01.2011 - 03.2013
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Provided excellent customer service to ensure satisfaction.
Skills
- Guest relations
- Menu presentation
- Team collaboration
- Multitasking and organization
- Banquet coordination
- Wine service
Timeline
Server
Wolfgang Puck Solaro
02.2016 - 10.2018
Event Banquet Server
V.I.P Bar Groups
03.2013 - Current
Banquet Captain
Gordon Biersch
03.2013 - 01.2019
Server
Border Grill
01.2011 - 03.2013