Lalah Vaccarino
Richmond,VA
Summary
Aspiring Hospitality worker always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff, peers, and supervisors to satisfy customers and internal work relations.
Overview
4
4
years of professional experience
Work History
Event Banquet Server
Dover Hall
06.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Nanny
Private Employer
05.2022 - Current
- Built positive and nurturing environments to support children's social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Bayhost (Server)
TopGolf
05.2021 - 08.2022
- Answered guest questions with responses about menu, promotions and specials.
- Took guest food and beverage orders and entered orders in computer system.
- Retrieved and delivered food and beverage orders.
- Served food and beverages promptly with focused attention to customer needs.
Server
The Dairy Bar
09.2019 - 10.2020
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Hospitality Management
James Madison University
Harrisonburg, VA2025
High School Diploma -
St. Catherine's School
Richmond, VA05.2021
Skills
- Guest Relations
- Customer Service
- Safe Food Handling
- Hospitality Service Expertise
- Punctual and Reliable
- Service Prioritization
- Team Collaboration
Timeline
Event Banquet Server
Dover Hall
06.2023 - Current
Nanny
Private Employer
05.2022 - Current
Bayhost (Server)
TopGolf
05.2021 - 08.2022
Server
The Dairy Bar
09.2019 - 10.2020
Hospitality Management
James Madison University
High School Diploma -
St. Catherine's School
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