Hi, I’m
Joshua Hamlin
Big Rapids,MI
Summary
Dynamic and customer-focused professional with experience at Lee’s Rapid Wash, excelling in customer service and relationship building. Proven ability to manage multiple tasks efficiently while maintaining high-quality standards. Skilled in welding processes and committed to delivering exceptional results, ensuring customer satisfaction and loyalty. Reliable team player with strong communication skills.
Overview
3
years of professional experience
Work History
Lee’s Rapid Wash
Car Wash Attendant
09.2023 - Current
Job overview
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Performed general welding maintenance on track and machinery.
Ferris State University
Student Orientation Leader
05.2024 - 08.2024
Job overview
- Served as a resource for incoming students, answering questions and addressing concerns about university life.
- Evaluated the effectiveness of orientation programming through post-event surveys, providing valuable insights for future improvements.
- Assisted in the development of orientation schedules for more efficient time management.
- Worked closely with other departments on campus to provide comprehensive information to new students during orientations.
Michigan Recovery Services
Car Detailer
05.2023 - 08.2023
Job overview
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Posting cars in the auction website.
- Setting the lot for auctions every week.
McDonald's
Crew Member
05.2023 - 08.2023
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Thomas Township
Maintenance Crew Member
05.2022 - 08.2022
Job overview
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Education
Ferris State UniversityBig Rapids, MI
Associates In Applied Science from Welding Technology
05.2025
University Overview
- Specialized in welding courses that ranged from the designing process to fabrication of projects.
Skills
- Flexible work schedule
- Strong communication skills
- Teamwork and contribution
- Customer service
- Adaptability to change
- Customer Service-oriented
- Physical stamina and strength
- Inventory monitoring
- Cash handling proficiency
- Self-motivation and initiative
- Professional appearance
- Reliability and punctuality
- Relationship building
- All welding processes
Timeline
Student Orientation Leader
Ferris State University
05.2024 - 08.2024
Car Wash Attendant
Lee’s Rapid Wash
09.2023 - Current
Car Detailer
Michigan Recovery Services
05.2023 - 08.2023
Crew Member
McDonald's
05.2023 - 08.2023
Maintenance Crew Member
Thomas Township
05.2022 - 08.2022
Ferris State University
Associates In Applied Science from Welding Technology
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