Nathan Ramirez Sorto
Washington,DC
Summary
Proven track record in enhancing customer satisfaction and team productivity, notably at White Horse Auto Wash. Skilled in multitasking and strong communication, adept at fostering team collaboration and efficiently managing tasks. Demonstrates a strong work ethic and professional appearance, committed to delivering high-quality service and achieving results through initiative and flexibility.
Overview
2
2
years of professional experience
Work History
Car Wash Attendant
White Horse Auto Wash
02.2024 - Current
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Assisted in training new staff members on proper car wash techniques and procedures.
Crew Team Member
Chick-fil-A
05.2022 - 11.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Education
High School Diploma -
Thomas A Edison High School
Alexandria, VA06.2024
Skills
- Flexible Work Schedule
- Strong Communication Skills
- Teamwork and contribution
- Customer Service
- Physical stamina and strength
- Cash handling proficiency
- Self-Motivation and Initiative
- Professional Appearance
- Bilingual
- Strong Work Ethic
- Honest and Dependable
- Adaptable and Flexible
- Calm and Pleasant Demeanor
- Heavy Lifting
- New Employee Training
- Multitasking
- Attention to Detail
- Time Management
- Team Collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Car Wash Attendant
White Horse Auto Wash
02.2024 - Current
Crew Team Member
Chick-fil-A
05.2022 - 11.2023
High School Diploma -
Thomas A Edison High School
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