Joshua Hammond
Helena,Montana
Summary
Stalwart, driven, and experienced public safety professional with over 15 years (paid and volunteer) in various fields. High level and successful performance in high pressure situations. Skilled and approachable trainer with the ability to plan for improvements, and implement new habits. Desiring a long term position in a public safety training or administrative role.
Overview
17
17
years of professional experience
1
1
Certification
Work History
911 Dispatcher
City Of Helena
Helena, MT
01.2018 - Current
- Receive, evaluate and prioritize incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Assign appropriate resources for responding to incidents based on established guidelines and protocols.
- Utilize multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Intricate knowledge of NCIC protocols, systems, and information.
- Heavily involved in training program of new, and existing dispatchers, providing performance evaluations and improvement plans.
- Composed and implemented training materials for core training program, and EMD program.
Police Officer
City Of Helena
Helena, MT
03.2020 - 07.2020
- Enforced local and state laws, and educated the public in them. Included routine vehicle patrol, positioning police vehicles in a safe manner, conducting traffic stops, making arrests, writing reports, communicating with the dispatch center, using RMS software as well as mobile CAD software. Using two way portable and base radios to communicate.
Security Officer
Securitas Security Services USA
Helena, MT
03.2016 - 01.2018
- Monitored surveillance cameras and responded to suspicious activity. Enforced access control measures in accordance with established procedures.
Security Supervisor
Running Creek Casino
Upper Lake, CA
05.2013 - 12.2015
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations. Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
Firefighter/EMT-Basic
Northshore Fire Department
Lucerne, CA
06.2008 - 06.2014
- Maintained firefighting equipment, including hoses and ladders, on a daily basis. Performed search and rescue operations in hazardous environments. Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid. Participated in training drills and exercises to maintain proficiency in fire suppression tactics. Kept volunteer status until 2014.
Education
Law Enforcement Officer Basic - LEOB
Montana Law Enforcement Academy
Helena, MT06-2020
Public Safety Telecommunicator Basic - PSC
Montana Law Enforcement Acadey
Helena, MT03-2018
Security Officer III - Private Security
California Security Training Academy
Sacramento, CA06-2013
Skills
- CPR Instructor AHA
- Skilled Trainer
- Information Gathering and Relay
- Crisis Management
- Computer-based dispatch systems
- Emergency Assessment
- Emergency Medical Instruction
- Police department procedures
- Computer Skills
- Problem-Solving
- Stress Tolerance
- Community Engagement
- Public Education
- Courtroom Experience
- Public Speaking
- De-Escalation Techniques
- Report Writing
Accomplishments
- 2023 Dispatcher of the Year - HPD
- PSC Class Representative - 2018
- LEOB Class Representative - 2020
Certification
- APCO Communications Training Officer
- AHA CPR Instructor
- MT POST - Public Safety Communicator
- Ministerial Services
References
References available upon request.
Timeline
Police Officer
City Of Helena
03.2020 - 07.2020
911 Dispatcher
City Of Helena
01.2018 - Current
Security Officer
Securitas Security Services USA
03.2016 - 01.2018
Security Supervisor
Running Creek Casino
05.2013 - 12.2015
Firefighter/EMT-Basic
Northshore Fire Department
06.2008 - 06.2014
Law Enforcement Officer Basic - LEOB
Montana Law Enforcement Academy
Public Safety Telecommunicator Basic - PSC
Montana Law Enforcement Acadey
Security Officer III - Private Security
California Security Training Academy
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