Joshua Harper
EASTPROVIDENCE
Summary
Experienced Salesman with over 8 years of experience in Sales. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Associate
First Dodge Chrysler Jeep Ram
North Attleboro
08.2024 - Current
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Maintained knowledge of inventory to provide accurate information to customers.
Manager of Corporate Sponsorship
Worcester Railers HC
04.2022 - 07.2024
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Ticket Sales Representative
Worcester Railers HC
02.2020 - 04.2022
- Sold tickets to Railers games, season tickets, group tickets
- Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
- Resolved guest issues and escalated unresolved problems to management to promote good customer relations.
- Suggested various packages and amenities to Fans, helping each find perfect accommodations to fit personal needs.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
Car Salesman
Viti Mercedes
01.2020 - 02.2020
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Sales Academy
New Hampshire Fisher Cats
12.2019 - 01.2020
- Was introduced to the sports world
- went through many workshops regarding customer service and sales
Car Salesman
Mastria Nissan
04.2017 - 01.2020
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
High School Diploma -
Barrington High School
Barrington, RISkills
- Continuous Improvement
- Sales Statistics Analysis
- Customer Acquisition
- Best Practices
- Customer Relationship Management
- Client Satisfaction
- Advertising Campaigns
- Customer Engagement Strategies
- Sales Program Coordination
Coach in Little League Baseball
Currently Head Coach in coach pitch Baseball ages 4-8. Previous coaching experience of minor league baseball ages 9-11 as well as AAU travel baseball ages 13-15.
Timeline
Sales Associate
First Dodge Chrysler Jeep Ram
08.2024 - Current
Manager of Corporate Sponsorship
Worcester Railers HC
04.2022 - 07.2024
Ticket Sales Representative
Worcester Railers HC
02.2020 - 04.2022
Car Salesman
Viti Mercedes
01.2020 - 02.2020
Sales Academy
New Hampshire Fisher Cats
12.2019 - 01.2020
Car Salesman
Mastria Nissan
04.2017 - 01.2020
High School Diploma -
Barrington High School