Joshua Hartung
Fort Thomas,KY
Summary
Enthusiastic and dedicated college student with a strong interest in customer service and a proven track record of effectively interacting with diverse groups. Demonstrates excellent communication skills, a positive attitude, and a strong work ethic. Capable of handling multiple tasks efficiently while maintaining a high level of attention to detail. Eager to apply problem-solving abilities and interpersonal skills in a dynamic customer focused environment.
Overview
4
4
years of professional experience
Work History
Rental Clerk
Mr. Tuxedo Inc.
Cincinnati, OH
08.2025 - Current
- Helped customers feel welcomed in the store and taken care of.
- Measured and sized customers to ensure they where satisfied.
- Received returned items, evaluating products for overall condition and readiness for next use before storing in designated areas.
- Resolved customer complaints promptly, maintaining a positive brand reputation.
Dietary Staff Member
Barrington of Fort Thomas
Fort Thomas, KY
11.2024 - 08.2025
- Collaborated with team members to enhance meal presentation and customer satisfaction.
- Trained new staff on operational procedures and best practices for service delivery.
- Coordinated with other departments within the facility to ensure seamless communication regarding patient needs, improving overall care quality.
Internship
Always in Play
Fort Thomas, KY
08.2024 - 05.2025
- Participate in Internship facilitated through Highlands Bluebirds Launch Program.
- Organize and host various events to attract new customers and increase memberships.
- Create promotional materials to market events.
Cook
Fesslers Legendary Pizza and Hoagies
Bellevue, KY
01.2024 - 06.2024
- Prepared and cooked high-quality meals in fast-paced kitchen environment.
- Maintained cleanliness and organization of kitchen equipment and workspaces.
- Collaborated with team members to ensure timely meal service during peak hours.
- Assisted in menu planning by providing input on seasonal ingredients and customer preferences.
Golf Pro Shop Employee
Highlands Country Club
Fort Thomas, KY
04.2022 - 11.2023
- Assisted customers with product selection and provided detailed information on merchandise.
- Maintained organized inventory, ensuring accurate stock levels and timely replenishment of items.
- Operated point-of-sale systems for efficient transactions and customer service experiences.
- Collaborated with team members to enhance store presentation and visual merchandising standards.
Golf Caddie
Maketewah Country Club
Cincinnati, OH
05.2021 - 10.2022
- Assisted golfers with club selection and game strategy, enhancing overall performance.
- Maintained golf equipment and ensured proper handling during play, promoting safety and efficiency.
- Provided on-course support by tracking scores and managing player pace, improving overall experience.
- Learned course layout and terrain nuances to offer strategic advice to players.
Education
BBA - Business Economics
University of Cincinnati
Cincinnati, OH04-2029
High School Diploma -
Highlands High School
Fort Thomas, KY05-2025
Skills
- Customer service expertise
- Friendly, positive attitude
- Organizational and time management skills
- Team collaboration
- Communication skills
- Inventory management
- Materials distribution
- Creativity
Timeline
Rental Clerk
Mr. Tuxedo Inc.
08.2025 - Current
Dietary Staff Member
Barrington of Fort Thomas
11.2024 - 08.2025
Internship
Always in Play
08.2024 - 05.2025
Cook
Fesslers Legendary Pizza and Hoagies
01.2024 - 06.2024
Golf Pro Shop Employee
Highlands Country Club
04.2022 - 11.2023
Golf Caddie
Maketewah Country Club
05.2021 - 10.2022
BBA - Business Economics
University of Cincinnati
High School Diploma -
Highlands High School