Joshua Havens
San Antonio,TX
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Mgr Engineer Global Fixed Assets
PenFed Credit Union
San Antonio, Texas
07.2023 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Recognized by management for providing exceptional customer service.
Engineer Global Fixed Assets
PenFed Credit Union
Papillion, NE
07.2022 - 07.2023
- Replied to customer queries via email, messaging systems, and support ticket platforms.
- Determined and tracked budget expenses with accuracy and transparency.
- Implemented troubleshooting techniques to resolve the issue.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Performed routine maintenance by inspecting drives, motors, or belts.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Developed strategies to reduce costs and maximize profits within given budgets.
- Coached, mentored, and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Managed vendor relationships by negotiating contracts, and ensuring timely delivery of goods and services.
- Conducted regular meetings with staff to discuss progress and identify areas for improvement.
Facility Engineer
Omni Centre
Council Bluffs, IA
12.2016 - 07.2022
- Planned and executed preventive maintenance activities for HVAC systems, maintaining an overall uptime of 100%.
- Performed walkthroughs and inspections on facility infrastructure, buildings, utilities, and electrical equipment.
- Commissioned, scheduled, and managed outside resources for maintenance and remedial repairs.
- Maintained an inventory of available parts and supplies, verifying stock levels to safeguard against minimal operational interruptions following equipment faults.
- Surveyed suites, collected measurements, and assessed project conditions.
- Devised and initiated engineering solutions to a variety of project and design issues.
Electrician
C Electric
Minden, IA
04.2011 - 12.2016
- Installed conduit, wire and motor controls.
- Connected wires to circuit breakers and transformers.
- Directed electricians on installation, maintenance and repair on electrical wiring and equipment.
- Interpreted schematics, blueprints and diagrams to complete projects on time.
- Traced and diagnosed electrical malfunctions using hand tools and test equipment.
- Contributed to various projects, providing value to department, company and client base.
- Planned and installed complicated circuit systems in both commercial and residential construction.
- Worked extensively on three-phase, 277/480 volt power distribution systems.
- Assessed, tested and operated variety of electrical components and systems.
Manager
Dinsmore Flooring
Council Bluffs, IA
01.1999 - 04.2011
- Trained employees on additional job positions to maintain coverage of roles.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Reviewed employee performance and delivered constructive feedback to improve performance.
Education
Certificate of Completion - Mechanical Drafting Technology
Wexford Missaukee Area Career Technical Center
Cadillac, MIHigh School Diploma -
McBain Public Schools
McBain, MISkills
- Multitasking and Prioritization
- Analytical Problem Solving
- Electrical Equipment Components
- Operating Procedures Implementation
- System Malfunctions Resolution
- Supervision & Leadership
- Customer Service
- Project management
- Contract management
Certification
- Honeywell VFD certification
- City of Council Bluffs journeymen's electrical license
- Completed Managing up course
- Completed Leadership Foundations course
Accomplishments
- Received impact award for implementing a recycling program eliminating a yearly average of 10 tons of waste from reaching the landfill.
- Received Impact award for converting a 45,000 square foot call center to LED lighting and working with local energy provider to acquire all available rebate incentives.
Timeline
Mgr Engineer Global Fixed Assets
PenFed Credit Union
07.2023 - Current
Engineer Global Fixed Assets
PenFed Credit Union
07.2022 - 07.2023
Facility Engineer
Omni Centre
12.2016 - 07.2022
Electrician
C Electric
04.2011 - 12.2016
Manager
Dinsmore Flooring
01.1999 - 04.2011
Certificate of Completion - Mechanical Drafting Technology
Wexford Missaukee Area Career Technical Center
High School Diploma -
McBain Public Schools
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