Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Manager

Joshua Hawkins

Meriden,CT

Summary

Dynamic barista with experience at Dunkin' Donuts, known for fostering a welcoming atmosphere and resolving customer complaints effectively. Skilled in cash handling and time management, I excel in high-pressure environments, ensuring customer satisfaction and team collaboration. Committed to maintaining cleanliness and promoting a positive team spirit.

Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in [Desired Position] role.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Overview

1
1
year of professional experience

Work History

Barista

Dunkin' Donuts
10.2023 - 06.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Freshman in College - Business

Husson University
Bangor, ME
05-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Active listener
  • Cleanliness
  • Cash handling
  • Team leadership
  • Cash register operation
  • Decision-making
  • Order taking

Accomplishments

  • Memorized ingredients and recipes for 30 specialty drinks.
  • Served individually made coffee drinks to over 50 customers daily.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

  • Enjoy participating in sports for overall physical and mental well-being
  • Gym Workouts
  • High-Intensity Interval Training
  • Team Sports
  • Committed to improving personal fitness through regular participation in Football

Timeline

Barista

Dunkin' Donuts
10.2023 - 06.2024

Freshman in College - Business

Husson University
Joshua Hawkins