Joshua Holt Burks
Florence,AL
Summary
Reliable professional with strong communication and customer service skills. Experienced in resolving inquiries and ensuring satisfaction in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Delivery Driver
DoorDash
Florence, AL
05.2025 - Current
- Delivered food orders promptly and accurately to customers.
- Communicated effectively with customers regarding order status and delivery timing.
- Handled customer inquiries and resolved issues with professionalism.
- Collaborated with restaurant staff to ensure order accuracy before dispatch.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Kennel Technician
Open Gates Pet Resort
Florence, AL
01.2023 - Current
- Kennel upkeep for both day and overnight boarders
- Run front office which included checking in and out pets to their owners
- Administered medications and treatments as directed by veterinarians or owners.
- Trained new staff on safety protocols and proper animal handling techniques.
Heritage Homeschool Co-op
Florence, Alabama
01.2013 - Current
- Various community service and volunteer projects
videoing, filming volunteer
Mars Hill Bible School
01.2023 - 01.2024
- Filmed practice sections
- Filmed gamedays
- Facilitated training sessions for new volunteers on organizational policies and procedures.
- Managed inventory of supplies needed for programs and events efficiently.
- Provided guidance and support to volunteers during events for smooth operations.
- Evaluated program effectiveness by gathering feedback from participants and volunteers.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Provided assistance to staff in the daily operations of the organization.
Florence -Lauderdale Public Library
Florence, AL
01.2021 - 01.2023
- Coordinated with the children's department to organize and create fun activities for elementary children
- Helped reshelve and organize books
- Helped set up for public events
Education
The Well Academy
Scottsboro, AlSkills
- Excellent skills in communication and writing
- Efficient in details
- Outgoing
- Friendly
- Great at teamworking
- Customer service
- Team collaboration
- Animal care
- Customer interaction
- Multitasking and organization
- Punctual and reliable
References
- Anna Holden, High school professor, Heritage Christian School, 256-627-6369
- Dr. Bill Bagents, Professor of counseling, ministry, and biblical studies, Heritage Christian University, 256-394-0959
- Wad Hunt, Pulpit Minister, Cox Boulevard Church of Christ, 256-412-5873
Achievements And Awards
TITUS CAMP Teens in Training for Useful Service, 01/01/22, Present
Timeline
Delivery Driver
DoorDash
05.2025 - Current
Kennel Technician
Open Gates Pet Resort
01.2023 - Current
videoing, filming volunteer
Mars Hill Bible School
01.2023 - 01.2024
Florence -Lauderdale Public Library
01.2021 - 01.2023
Heritage Homeschool Co-op
01.2013 - Current
The Well Academy