Joshua Horvath
Bowling Green,OH
Summary
Experienced with a strong background in office administration and customer service, gained from working at JJH Law LLC and Lowe's. Known for improving customer satisfaction and organizing records more efficiently. Skilled in data analysis and verbal communication, with experience in programming and IT to boost operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern
Menards Distribution Center
05.2025 - 08.2025
- Assisted in data collection and analysis to support project development initiatives.
- Coordinated schedules and resources for team meetings, ensuring effective communication among members.
- Contributed to research projects by compiling relevant information and summarizing findings for presentations.
- Developed and maintained documentation for process workflows, enhancing team understanding of procedures.
Secretary
JJH Law LLC
05.2022 - 08.2024
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
Merchandise Associate
Lowe's
01.2023 - 08.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Seasonal position for summers.
Education
Bachelor of Science - Business Analytics And Intelligence
Bowling Green State University
Bowling Green, OH05.2026
Skills
Retail experience
Customer service
Office Administration
Verbal and written communication
Data Analytics
IT risk management
SQL
Python
R Programming
Certification
- Google Data Analytics Professional Certificate
- Introduction to Data Analysis using Microsoft Excel
- Share Data Through the Art of Visualization
- Google Data Analytics Capstone: Complete a Case Study
- Foundations: Data, Data, Everywhere
- Data Analysis with R Programming
- Process Data from Dirty to Clean
- Bloomberg Finance Certificate
All completed through Coursera
Accomplishments
- OHSAA Academic Excellence Award
- National Honor Society
- Financial Management Society
- Earned "Outstanding Customer Service" award in [June, 2023]
- Adriel Foster Care Older Brother and Mentor
- Night to Shine attendant
- Supervised and trained new team members [Lowe's]
- BGSU Dean's List
Timeline
Intern
Menards Distribution Center
05.2025 - 08.2025
Merchandise Associate
Lowe's
01.2023 - 08.2024
Secretary
JJH Law LLC
05.2022 - 08.2024
Bachelor of Science - Business Analytics And Intelligence
Bowling Green State University
Similar Profiles
Jacob HoagJacob Hoag
Warehouse associate at Menards Distribution CenterWarehouse associate at Menards Distribution Center
Joseph CrawfordJoseph Crawford
Receiving Associate at Menards Distribution CenterReceiving Associate at Menards Distribution Center
Jayden CamposJayden Campos
Forklift Operator at Menards Distribution CenterForklift Operator at Menards Distribution Center
Katy DailyKaty Daily
Library Volunteer at Conneaut ElementaryLibrary Volunteer at Conneaut Elementary
Kayla NorrisKayla Norris
Volunteer at Many Churches, Food Drives, and Homeless Shelters.Volunteer at Many Churches, Food Drives, and Homeless Shelters.