Summary
Overview
Work History
Education
Skills
Projects
Websites
Certifications And Coursework
Skills Summary
Timeline
Generic

Joshua Howard

Sugar Land

Summary

Dynamic IT Trainee at Latham & Watkins LLP, adept at enhancing issue resolution efficiency and managing IT inventory. Proficient in database management and troubleshooting, I excel in team collaboration and communication, driving successful outcomes in high-demand environments. Passionate about leveraging my skills in Microsoft Access and problem-solving to contribute effectively.

Overview

6
6
years of professional experience

Work History

IT Trainee

Latham & Watkins LLP
Houston
01.2020 - Current
  • Assisted in IT support operations for hardware and software systems, improving issue resolution efficiency
  • Assisted IT team in troubleshooting hardware and software issues.
  • Managed IT inventory, ensuring proper tracking of equipment and supplies.
  • Collaborated with IT teams to support database management and maintain internal system security
  • Gained exposure to enterprise software used in high-demand corporate environments
  • Assisted with troubleshooting hardware and software issues encountered during training classes.

Event Staff / Customer Service

Contemporary Services Corporation (CSC)
Houston
06.2023 - 01.2024
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Participant

PV Summer Banking Academy
Waller
05.2023 - 08.2023
  • Selected for the highly competitive PV Summer Banking Academy after a rigorous interview process, I was recognized for my strong knowledge and passion for the banking industry.
  • Shortlisted to interact with industry bankers and potential employers, gaining exposure to banking operations, and professional networking opportunities.
  • Engaged in administrative and technical preparation, including program overviews, and informal training sessions in banking processes and industry standards.

Education

Bachelor of Management Information Systems - MIS

Prairie View A&M University (PVAMU)
Prairie View, TX
05.2025

Skills

  • Microsoft Access
  • Excel
  • PowerPoint
  • Tableau
  • ERD diagramming
  • Database management
  • IT hardware and software troubleshooting
  • Windows
  • Microsoft 365
  • SQL basics
  • Team collaboration
  • Problem-solving
  • Communication
  • Stakeholder management
  • soft skills

Projects

MIS Capstone Project: Mobile App with ERD Design, Fall 2024, Collaborated with a team of 4 members to design and develop a functional mobile application for data management, Created Entity Relationship Diagrams (ERD) and documented process workflows to support app design, Utilized Microsoft Access and Excel for backend support and data handling

Certifications And Coursework

  • Database Management & Microsoft Access (PVAMU)
  • Business Data Analytics Fundamentals
  • IT Project Management & Systems Analysis

Skills Summary

Microsoft Access, Excel, PowerPoint, Tableau, ERD diagramming, Database management, IT hardware & software troubleshooting, Windows, Microsoft 365, SQL basics, Team collaboration, Problem-solving, Communication, Stakeholder management

Timeline

Event Staff / Customer Service

Contemporary Services Corporation (CSC)
06.2023 - 01.2024

Participant

PV Summer Banking Academy
05.2023 - 08.2023

IT Trainee

Latham & Watkins LLP
01.2020 - Current

Bachelor of Management Information Systems - MIS

Prairie View A&M University (PVAMU)

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