Summary
Work History
Education
Skills
Timeline
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Joshua Hruzek

Houston

Summary

Dynamic Certified Crew Trainer with a proven track record at McDonald's, recognized for enhancing customer service through effective employee training and motivational leadership. Skilled in food safety and problem-solving, I fostered a collaborative environment that boosted team morale and productivity, ensuring adherence to best practices in operations and sanitation. Looking to transition into a new environment, bringing commitment to driving team success.

Work History

Certified Crew Trainer & Food Handler

McDonald's
01.2025 - Current
  • Played an instrumental role in achieving company-wide accolades for outstanding customer service, due in large part to the effectiveness of training initiatives led by the Certified Crew Trainer position.
  • Collaborated with management to identify areas of improvement in crew operations, resulting in increased productivity and morale.
  • Taught new team members correct procedures for all areas of operations.
  • Led hands-on demonstrations of equipment usage and safety procedures, promoting adherence to best practices across the team.
  • Earned recognition among peers for consistently exhibiting strong leadership qualities, including the ability to motivate team members and maintain high levels of productivity during periods of heavy workload.

Education

High School Diploma -

C.E. King High School
Houston, TX
05-2023

Skills

  • Employee training
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Cleaning and sanitation
  • Workplace safety
  • Active listening
  • Food safety understanding
  • Equipment maintenance
  • Attention to detail
  • Reliability
  • Organizational skills

Timeline

Certified Crew Trainer & Food Handler

McDonald's
01.2025 - Current

High School Diploma -

C.E. King High School
Joshua Hruzek