Justin Ogren
Puyallup
Summary
Proven success in Fast Food Crew Training with focus on efficiency, team development, and customer service. Experience includes training crew members on operations, policies, and regulations to ensure consistent satisfactory performance. Strengths encompass leadership, communication skills and ability to motivate teams for excellent service delivery. Notable impact made in previous roles by implementing improved training processes that increased overall crew productivity and customer satisfaction.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Fast Food Crew Trainer
Wendys Fast Food
Puyallup
08.2022 - Current
- Trained new crew members on restaurant procedures and customer service standards.
- Assisted in daily operations by managing cash register transactions and inventory levels.
- Ensured food safety and cleanliness by following health regulations and restaurant policies.
- Mentored team members to improve order accuracy and service speed during peak hours.
- Coordinated shift schedules to optimize staffing levels for peak business periods.
- Implemented best practices for food preparation, enhancing operational efficiency in the kitchen.
- Mentored new hires on proper cash handling methods, food preparation standards, product knowledge, customer service protocols.
- Assisted in resolving customer complaints quickly and efficiently.
- Demonstrated how to use kitchen equipment, prepare menu items and deliver excellent customer service.
- Maintained a safe working environment by enforcing safety rules and regulations.
- Developed and maintained an effective onboarding program to ensure all new employees were trained properly.
- Encouraged team members' personal growth by offering professional development opportunities.
- Tracked inventory levels of supplies needed for daily operations.
- Planned and implemented training sessions for new fast food crew members.
- Assisted with scheduling shifts for team members based on operational needs.
- Explained goals and expectations required of trainees.
Education
GED
Puyallup, WASkills
- Customer service
- Employee training
- Team building
- Operational efficiency
- Inventory management
- Cash handling
- Shift scheduling
- Teamwork and collaboration
- Worker training
- Opening and closing procedures
- Manage cash register
Certification
- Food handlers card
Timeline
Fast Food Crew Trainer
Wendys Fast Food
08.2022 - Current
GED