Tony Ngo
Houston
Summary
Approachable and hard-working with high communication and team-building capabilities. Knows or understands food safety and sanitation, and has the capacity to learn and apply fast food preparation and service to the customers in a short time frame. Devoted to the provision of high-quality services and the creation of a pleasant dining experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fast Food Crew Trainer
Freddy's Frozen Custard & Steakburgers
Houston, TX
07.2024 - Current
- Trained new crew members on food preparation and customer service standards.
- Ensured compliance with health and safety regulations during daily operations.
- Monitored inventory levels, assisting in ordering supplies as needed.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Promoted teamwork among crew members by facilitating effective communication channels between front-of-house and kitchen staff teams.
Education
Associate of Science - Natural Sciences
San Jacinto College District
8060 Spencer Hwy, Pasadena, TX 7750505-2027
Skills
- MS Office Proficient
- Problem Solving
- Teamwork and collaboration
- Typing: 60 wpm
- Cleanliness standards
- Workplace safety
- Customer service
- Time management
- Multitasking
- Cash handling
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Fast Food Crew Trainer
Freddy's Frozen Custard & Steakburgers
07.2024 - Current
Associate of Science - Natural Sciences
San Jacinto College District
Organizations
Linh Son Youth Buddhist Organization, This organization’s goal is to provide a safe space for the Vietnamese-Americans youth to connect within the Buddhist community and learn about Vietnamese culture along with Buddhist practice and history., Member, Santa Fe, TX, 2013, 2021