Joshua Isaac
Tampa
Summary
Organized and reliable with focus on accuracy and efficiency. Possesses solid computer skills and strong understanding of data management, including Excel and database software. Capable of ensuring data integrity and contributing to increased productivity. Eager to learn and help.
Overview
1
1
year of professional experience
Work History
Customer Sales Representative
Scrub City Trinidad Limited
03.2025 - 07.2025
- Delivered personalized customer service in a fast-paced retail environment, assisting healthcare professionals and students with purchases.
- Handled customer concerns and exchanges with attitudes of patience and professionalism, ensuring positive shopping experiences.
- Processed cash, credit, debit, sales order, and layaway transactions with accuracy using the POS system.
- Managed inventory by scanning new stock, assigning prices, and updating the POS system to maintain accurate stock levels.
- Trained and oriented new employees on workplace culture, POS system operations, and daily store procedures.
Research and Innovation Lead
No Youth Left Behind
10.2024 - 03.2025
- Assisted with the organizational communication with stakeholders through emails and shared documents using Microsoft 365 and Google Docs.
- Created various budgets and invoices for organizational projects using Microsoft Excel.
- Collaborated with the team to brainstorm ideas, plan, and handle the logistics needed to bring projects to life.
- Co-led environmental and historical tours about the Pitch Lake to tourists, which consistently received great feedback for delivering engaging narratives and experiences.
- Implemented a feedback system that improved customer satisfaction by providing constructive feedback to tour guides on their performance.
- Non-Profit Organization
Education
Bachelor of Science - Computer Science
University of South Florida
Tampa, FLCaribbean Advanced Proficiency Examination -
-
Skills
- Data Entry and Accuracy
- Computer Literacy
- Problem-Solving Skills
- Basic SQL and Data Handling
Awards
- Honored with Merit Award from CXC for placing 6th in the Caribbean Region for Caribbean Advanced Proficiency Examination Communication Studies Exam (ENC1101 Course Equivalent) out of 10k+ students.
- Honored as a National Scholar for Academic Excellence in Caribbean Advanced Proficiency Examination Mathematics (Top 10 nationally) and ranked among the Top 100 overall performers in the country.
Timeline
Customer Sales Representative
Scrub City Trinidad Limited
03.2025 - 07.2025
Research and Innovation Lead
No Youth Left Behind
10.2024 - 03.2025
Bachelor of Science - Computer Science
University of South Florida
Caribbean Advanced Proficiency Examination -
-