Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Ishee

Bay Springs,MS

Overview

4
4
years of professional experience
1
1
Certification

Work History

Head Cook/Night Manager

The Camp House
04.2023 - 07.2023
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Created nightly shift task lists to assign duties to each employee.
  • Trained and mentored new and existing staff to achieve best practices.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Managed over 12 employees nightly

Shift Leader Manager

Smoothie King
05.2022 - 04.2023
  • Trained and mentored new employees to maximize team performance.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Tracked receipts, employee hours, and inventory movements.

CSR, Sales

C Spire
03.2021 - 10.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Shift Leader

Fox's Pizza
09.2020 - 03.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Door Knocker

Gov. For Tate
07.2019 - 11.2019


  • Attracted customers and generated sales using promotional materials.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Jones College
Ellisville, MS

High School Diploma -

Taylorsville High School
Taylorsville, MS
06.2020

Skills

  • Corrective Actions
  • POS Transactions
  • Customer Loyalty
  • People Management
  • Culinary Skills
  • ServSafe

Certification

ServSafe Certification

Timeline

Head Cook/Night Manager

The Camp House
04.2023 - 07.2023

Shift Leader Manager

Smoothie King
05.2022 - 04.2023

CSR, Sales

C Spire
03.2021 - 10.2021

Shift Leader

Fox's Pizza
09.2020 - 03.2021

Door Knocker

Gov. For Tate
07.2019 - 11.2019

Jones College

High School Diploma -

Taylorsville High School

ServSafe Certification

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Joshua Ishee